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- Tasks: Record donations, manage donor information, and assist with fundraising events.
- Company: Join a compassionate charity making a difference in the community.
- Benefits: Competitive salary, generous holiday, pension scheme, and employee support services.
- Why this job: Be the first point of contact for donors and help drive impactful fundraising efforts.
- Qualifications: Strong organisational skills and a passion for building relationships.
- Other info: Flexible hours with opportunities to attend exciting fundraising events.
The predicted salary is between 10365 - 10365 £ per year.
Salary £10,365 (FTE £25,913). 15 hours per week, permanent, part‑time. Location: Backford (Chester).
Responsibilities
- Record donations accurately and in a timely way on the fundraising database (Donorflex).
- Produce and send letters, fundraising packs and other donor information accurately and on schedule.
- Download payments from various web portals into our database and ensure all information is correct.
- Use Combase, our Lottery System, to update players’ records, allocate direct debits correctly, and process new members swiftly.
- Assist with stock management and fulfilment of the Christmas card mail‑order operation via our Electronic Point of Sale (EPOS) system.
- Serve as the first point of contact with donors, providing excellent customer service.
- Attend fundraising events outside normal working hours as required.
Qualifications
- Excellent organisational skills and a keen eye for detail.
- Ability to build strong relationships with staff, volunteers and donors.
- Demonstrated all‑round administration skills; experience working for a charity is an advantage.
- Flexible approach to working, including willingness to attend events outside normal hours.
Benefits
- Pension – Defined Contribution Company Pension scheme for all staff (and NHS pension for some Clinical roles* – conditions apply).
- NHS Terms and Conditions – NHS Agenda for Change for Nurses and Health Care Assistants, SAS contract terms for Hospice Doctors.
- Salary Sacrifice Benefits – Cycle to work, home technology, holidays and more.
- Employee Assistance Programme – 24/7 confidential support and counselling service.
- Discounts and Lifestyle Savings – Eligible for Blue Light Card and Vivup Highstreet savings at most retailers and supermarkets.
- Generous holiday entitlement – Starting at 28 days +.
Income Generation Administrator in London employer: Hospice of the Good Shepherd
Contact Detail:
Hospice of the Good Shepherd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Income Generation Administrator in London
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for an Income Generation Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the charity's mission and values. Show us that you’re not just looking for any job, but that you genuinely care about making a difference in the community. Tailor your answers to reflect how your skills align with their goals.
✨Tip Number 3
Practice your customer service skills! As the first point of contact with donors, it’s crucial to demonstrate your ability to build relationships. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Income Generation Administrator in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Income Generation Administrator. We want to see how you can contribute to our mission, so don’t hold back!
Show Off Your Organisational Skills: Since this role requires excellent organisational skills, give us examples of how you've managed tasks or projects in the past. We love seeing a keen eye for detail, so include any relevant experiences that showcase this.
Highlight Your Customer Service Experience: As the first point of contact with donors, your customer service skills are crucial. Share specific instances where you've provided exceptional service, especially in a fundraising or charity context. We’re all about building strong relationships!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hospice of the Good Shepherd
✨Know Your Numbers
Since the role involves recording donations and managing databases, make sure you brush up on your numerical skills. Be prepared to discuss how you've handled data in previous roles, especially if you've worked with systems like Donorflex or Combase.
✨Showcase Your Organisational Skills
This position requires excellent organisational skills, so come ready with examples of how you've managed multiple tasks or projects. Think about times when you had to prioritise effectively or keep track of important details under pressure.
✨Demonstrate Your Customer Service Skills
As the first point of contact for donors, it's crucial to show that you can provide excellent customer service. Prepare to share specific instances where you've built strong relationships with clients or donors, highlighting your communication skills and empathy.
✨Be Flexible and Ready to Adapt
The job mentions a flexible approach, especially regarding attending events outside normal hours. Be ready to discuss your availability and willingness to adapt to the needs of the organisation, showcasing your commitment to the role and its responsibilities.