Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers, manage sales, and keep the shop sparkling clean.
- Company: Join the Hospice of the Good Shepherd's vibrant retail team.
- Benefits: Enjoy competitive pay, generous holidays, and flexible working options.
- Other info: Be part of a compassionate team that values diversity and inclusion.
- Why this job: Make a difference in your community while gaining valuable retail experience.
- Qualifications: Previous retail and customer service experience preferred.
The predicted salary is between 14912 - 14912 £ per year.
22.5 Hours Per week - £14,912 (FTE £24,853). We know our charity shops are only as good as our staff and we are looking for some really precious gems who can make our charity shops sparkle. This is an exciting time to be joining the Hospice of the Good Shepherd retail team as a member of our Frodsham Street store.
For this role, you will have previous retail and customer service experience; knowledge of the charity sector would be an advantage. Helping maximise sales and profit for the hospice, you will ensure the shop is clean and well presented at all times. You will process sales, operate the till (EPOS) and cash up at the end of the day. You will help with accepting stock donations and processing retail gift aid, whilst offering an excellent level of customer service, in person and on the phone at all times.
If you would like to hear more about the role, please contact Mel Brough, Retail Development Manager on 01244 851 091 or alternatively at meryl.brough@hospicegs.com. If you have previously applied for a role at the Hospice in the past 3 months and have not been successful, please do not submit a further application. We reserve the right to close the vacancy earlier than the above closing date, should we receive a high volume of suitable applicants.
The Hospice is a great place to work and volunteer. Based in Backford, Chester (with retail shops in Chester and Ellesmere Port), the Hospice provides specialist palliative and end-of-life care in a welcoming and compassionate environment. Our specialist team of medical and nursing staff deliver end of life care to our patients and support their families, carers and friends.
We believe that equality of opportunity and freedom from discrimination is a fundamental right for everyone, and that diversity within our organisation and our community is a strength to be valued, promoted and developed. We welcome applications from people from all walks of life and backgrounds irrespective of age, disability, sex, gender identity and expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
Our Benefits include:
- Pension: Defined Contribution Company Pension scheme for all staff (and NHS pension for some Clinical roles).
- NHS Terms and Conditions: NHS Agenda for Change terms and conditions for Nurses and Health Care Assistants.
- Salary Sacrifice Benefits: Cycle to work, home technology, holidays and more.
- Employee Assistance Programme: 24/7 confidential support and counselling service for staff.
- Discounts and Lifestyle Savings: Eligible for Blue Light Card and Vivup Highstreet savings.
- Generous holiday entitlement: Starting at 28 days + bank holidays and increasing with service.
- Flexible Working: We offer flexible working and hybrid working for those roles that enable it.
- Mental Health First aiders on-site.
- Onsite Café and staff discount.
- Long Service Awards and Employee Recognition.
- Free on-site parking.
- Wellbeing Initiatives.
Our Values include Care & Compassion, Dignity & Respect, Excellent Communication, Teamwork & Collaboration, Trust & Honesty.
Our Strategic Priorities focus on providing high quality, safe, compassionate, person-centered care across all services, leading and developing an open, engaging culture, and striving for financial sustainability and efficiency through continuous quality improvement.
Retail Assistant in Chester employer: Hospice of the Good Shepherd
Contact Detail:
Hospice of the Good Shepherd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant in Chester
✨Tip Number 1
Get to know the charity sector! Familiarise yourself with the Hospice of the Good Shepherd and its mission. This will not only help you stand out in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. Being able to share these stories will impress the hiring team.
✨Tip Number 3
Don’t be shy about following up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can keep you top of mind.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at the Hospice.
We think you need these skills to ace Retail Assistant in Chester
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let us see your enthusiasm for retail and customer service. Share any relevant experiences that highlight your skills in these areas, as we love to see candidates who genuinely care about making our charity shops sparkle!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your previous retail experience and any knowledge of the charity sector, as this will help us see how you fit into our team at the Hospice of the Good Shepherd.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hospice of the Good Shepherd
✨Know Your Charity
Before the interview, do some research on the Hospice of the Good Shepherd and its mission. Understanding their values and how they operate will help you connect your experience to their goals, especially in a retail setting.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience that highlight your customer service skills. Think about times when you went above and beyond for a customer or resolved a difficult situation. This will demonstrate your ability to provide excellent service.
✨Practice Operating the Till
If you have experience with EPOS systems, great! If not, consider familiarising yourself with basic till operations. Being able to confidently discuss your experience with cash handling and sales processing will show you're ready for the role.
✨Dress the Part
For a retail assistant position, it's important to look presentable. Dress smartly but comfortably for the interview. This shows that you understand the importance of presentation in a retail environment and are serious about the role.