Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a passionate team to drive sales and enhance customer experience in our community book shop.
- Company: Join The Hospice of St Francis, a community-driven charity making a real difference since 1979.
- Benefits: Enjoy flexible hours, 21 days annual leave, free training, and a supportive team environment.
- Why this job: Be part of a vibrant community, promote well-being through reading, and make a positive impact.
- Qualifications: A love for retail, strong communication skills, and previous charity retail experience are essential.
- Other info: This role requires an enhanced DBS check, which we will arrange for you at no cost.
The predicted salary is between 20332 - 20332 £ per year.
Job Title: Shop Manager
Location: Chesham
Hours: Part-Time 4 days (7 days variable rota Mon to Sun)
Contract: 30 hours per week
Reports to: Shops Operations Manager
Do you share our passion for creativity, great sustainable products, well-being and community?
We are selling a lifestyle – an inspiring shopping experience with the customer and the planet at the heart of everything we do.
With a rich, diverse history, which began back in 1979 with our founders, we’ve been making a difference ever since.
Today our free care supports 2,000 local people and their families, in Herts and Bucks. We truly are a community hospice built and funded by the community, to serve the community.
Our Chapter Two Community Book Shop in Chesham is a key local destination with community engagement, diversity and wellbeing through reading at its heart. If you want to be part of that journey, then you’ve come to the right place.
We’re looking for a Shop Manager to manage our deputy and bank team and together with a wonderful group of loyal volunteers to drive sales in this high-donating and busy flagship shop.
This post will have a strong focus on driving sales and Gift Aid, people management, event organisation, visual merchandising and customer experience.
Qualifications, Skills, Experience and Knowledge:
- A passion for retail and being a ‘people person’
- Good general standard of education
- A love of reading and an understanding of the benefits of reading
- Previous charity retail experience
- Strong communication and interpersonal skills
- Strong operational and organisational skills
- Good numeracy skills
- Confident IT user
- Ability to work under pressure and multi-task
- Physical strength for manual lifting and handling
Salary: £20,332.80 (Part time x 4 days)
Benefits:
- 30 hours a week working 4 out of 7 days trading
- 21 days annual leave (plus bank holidays – pro rata)
- Wide range of free training courses
- Team camaraderie and support
- Contribution to community and sustainability
DBS Check: The successful candidate will be required to undertake an enhanced level DBS check, arranged free of charge.
This list of tasks and responsibilities is not exhaustive and the job holder may be required to undertake other relevant and appropriate duties as required by the Manager.
What We\’re About
At The Hospice of St Francis we are not all the same and that is our greatest strength. We draw on the differences in who we are, what we have experienced and how we think.
#J-18808-Ljbffr
Shop Manager - Chapter Two employer: Hospice of St. Francis Ltd
Contact Detail:
Hospice of St. Francis Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager - Chapter Two
✨Tip Number 1
Familiarise yourself with the mission and values of The Hospice of St Francis. Understanding their commitment to community, sustainability, and well-being will help you align your passion for retail with their goals during any discussions.
✨Tip Number 2
Engage with the local community before your interview. Attend events or visit the shop to get a feel for the atmosphere and customer interactions. This will not only show your enthusiasm but also give you valuable insights to discuss.
✨Tip Number 3
Prepare to showcase your people management skills. Think of examples from your past experiences where you've successfully led a team or worked with volunteers, as this is crucial for the Shop Manager role.
✨Tip Number 4
Highlight your creativity in visual merchandising. Consider how you can enhance the shopping experience through displays and product arrangements, as this will be a key part of your responsibilities in driving sales.
We think you need these skills to ace Shop Manager - Chapter Two
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Shop Manager position. Tailor your application to highlight how your skills and experiences align with these requirements.
Show Your Passion: Express your passion for retail, community engagement, and sustainability in your cover letter. Share personal anecdotes or experiences that demonstrate your commitment to these values, as they are central to the role.
Highlight Relevant Experience: Emphasise any previous charity retail experience you have, along with your people management skills. Use specific examples to illustrate how you've successfully driven sales or managed a team in a retail environment.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are well-structured and easy to read.
How to prepare for a job interview at Hospice of St. Francis Ltd
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail and community engagement during the interview. Share personal experiences that highlight your love for creating inspiring shopping experiences and how you connect with customers.
✨Demonstrate People Management Skills
Prepare examples of how you've successfully managed teams in the past, especially in a retail or charity setting. Discuss your approach to motivating volunteers and staff, as well as how you handle challenges in a team environment.
✨Highlight Your Organisational Abilities
Be ready to discuss your organisational skills, particularly in relation to event planning and visual merchandising. Provide specific instances where your planning led to successful outcomes, showcasing your ability to multitask under pressure.
✨Emphasise Your Love for Reading
Since the role is centred around a community bookshop, share your passion for reading and its benefits. Talk about your favourite books or authors and how they have influenced your life, demonstrating your genuine interest in promoting literacy and well-being.
