At a Glance
- Tasks: Support fundraising efforts by engaging with donors and processing donations.
- Company: Join a compassionate hospice team making a real difference in the community.
- Benefits: Flexible part-time hours, training opportunities, and a chance to grow your network.
- Other info: Gain valuable experience in fundraising and community engagement.
- Why this job: Be the voice of kindness and gratitude for our generous supporters.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 20000 - 25000 £ per year.
Join our team as a Fundraising Support Assistant and make a difference! Do you want a job where you can help others and have a positive impact on your community? Then we’ve got the perfect role for you. As a Fundraising Support Assistant, you will work within the Supporter Engagement Team in Fundraising to respond to supporter enquiries, count and process donations, and thank supporters for their generosity.
This is a vital role to build and maintain relationships with our donors, to ensure supporters receive an excellent supporter journey and experience when donating to Ashgate Hospice. You will often be the first person a donor speaks to on the phone or meets in our Fundraising Hub when wishing to support the Hospice.
You will undertake administration duties effectively and efficiently whilst collaborating with the wider fundraising team to ensure timely acknowledgements to supporters sharing the impact of their fundraising.
Key responsibilities:- Build and maintain relationships with our donors, to ensure supporters receive an excellent supporter journey and experience of the hospice.
- Represent the Hospice at community and awareness events throughout North Derbyshire to promote the full range of fundraising activities.
- Take on regular shifts at the Fundraising Hub and Fundraising Centre to meet and greet supporters and accept donations.
- Process donations onto the Fundraising database (Raiser’s Edge).
- Manage and record data accurately and in line with GDPR regulations.
- Ensure that all activity and donor information is recorded accurately on the database and that relevant administration is completed on time.
Hours: Part-time 30 hours per week, 4 days a week between Monday to Friday, to be discussed upon appointment, with the requirement for occasional evening and weekend work where time in lieu will be given.
Join the Hospice Income Generation Network. Expand your knowledge and your network by being a part of Hospice Income Generation Network, an organisation driven by the needs of our members. Gain yourself access to subsidised training delivered by sector leaders, practical peer to peer support, fundraising resources, exclusive website content, cost effective professional development and much more.
Membership is open to anyone who works within hospice fundraising, including NHS and children’s hospices. Please note that hospices which are part of a national charity are not eligible for Hospice Income Generation Network membership.
Fundraising Support Assistant employer: Hospice Ign
At Ashgate Hospice, we pride ourselves on being an exceptional employer that values compassion and community impact. As a Fundraising Support Assistant, you will be part of a supportive team dedicated to enhancing the donor experience while enjoying flexible working hours and opportunities for professional development through our Hospice Income Generation Network. Join us in making a meaningful difference in North Derbyshire, where your contributions will be recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Fundraising Support Assistant
✨Tip Number 1
Get to know the organisation! Research Ashgate Hospice and its mission. When you understand their values, you can tailor your conversations to show how you align with their goals.
✨Tip Number 2
Practice your pitch! Be ready to explain why you want to be a Fundraising Support Assistant and how your skills can help build relationships with donors. Confidence is key!
✨Tip Number 3
Network like a pro! Attend community events or fundraising activities where you can meet current staff or volunteers. Making connections can give you an edge in the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and making a difference.
We think you need these skills to ace Fundraising Support Assistant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Fundraising Support Assistant role. We want to see your passion for helping others and how you can contribute to our mission at Ashgate Hospice.
Showcase Your Communication Skills:Since you'll be the first point of contact for our donors, it's crucial to demonstrate your excellent communication skills in your written application. Use clear and friendly language to show us that you can build relationships and engage effectively with supporters.
Highlight Your Organisational Skills:This role involves a fair bit of administration, so don’t forget to mention your organisational skills. Share examples of how you've managed data or completed tasks efficiently in previous roles, as this will show us you're ready to handle the responsibilities of the job.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Ashgate Hospice!
How to prepare for a job interview at Hospice Ign
✨Know Your Impact
Before the interview, take some time to understand how your role as a Fundraising Support Assistant can make a difference. Familiarise yourself with the hospice's mission and the specific ways donations help the community. This will show your passion and commitment during the interview.
✨Practice Your People Skills
Since you'll be interacting with donors regularly, practice your communication skills. Think about how you would respond to common supporter enquiries or thank donors for their contributions. Role-playing these scenarios can help you feel more confident and prepared.
✨Get Organised with Data Management
As part of your role, you'll need to manage donor information accurately. Brush up on your data entry skills and be ready to discuss how you would ensure compliance with GDPR regulations. Mention any experience you have with databases like Raiser’s Edge, as this could set you apart.
✨Show Enthusiasm for Community Engagement
The role involves representing the hospice at events, so express your enthusiasm for community engagement. Share any past experiences where you've successfully engaged with the public or promoted a cause. This will demonstrate that you're not just looking for a job, but are genuinely interested in making a positive impact.
