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For Companies At a Glance
- Tasks: Coordinate unforgettable meetings and events, ensuring guests have a fantastic experience.
- Company: Join Citadines Holborn-Covent Garden, a trusted name in hospitality.
- Benefits: Enjoy career growth, training, travel allowance, and exclusive staff perks.
- Why this job: Be part of a dynamic team and create memorable experiences for guests.
- Qualifications: Experience in events planning and excellent communication skills required.
- Other info: Diverse workplace with opportunities for personal and professional development.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Citadines Holborn-Covent Garden is seeking an experienced and confident Meetings & Events Coordinator to become part of our Team. You will report to the Residence Manager, supporting towards providing our guests with memorable experiences of the city. As our Meetings & Events Coordinator, you will be responsible for:
- Maximising conversion rates of the hotel’s meetings and events facilities by offering the best customer experience and maintaining future business, whilst seeking business opportunities overall.
- Demonstrating exceptional knowledge about the hotel, its facilities, and services in order to maximise revenue through active upselling.
- Establishing and maintaining good relationships with all stakeholders (e.g. colleagues, clients, contractors, suppliers).
- Managing the existing client database and actively engaging in the reacquisition of passive customers and acquisition of new business.
To be successful in the role of Meetings & Events Coordinator, we require:
- Previous experience in events planning, hospitality or administrative support.
- Excellent guest engagement skills.
- Ability to bring the guest experience to life throughout the hotel.
- Strong communication skills.
- Ability to communicate and organise yourself in line with different guest expectations.
- A good command of English is essential, a second language is advantageous.
This is your opportunity to be part of our team as a Meetings & Events Coordinator. We focus on your professional and personal development, and we offer:
- Genuine career opportunities within our business.
- Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities.
- A travel allowance for every day you work to contribute to your commuting cost.
- A PERKBOX subscription with benefits, retail discounts and savings available from your first day.
- Employee Assistance Programme.
- Refer a Friend bonus.
- Employee Recognition Awards Ceremony and company team parties.
- Once you pass your probation, a special staff rate when staying in our European properties.
- Staff incentives when you and your team perform.
- If relocating, 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging.
About Us. Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.
A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott\’s award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties.
This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
Experience: Required
Languages: English – Advanced
Employment: Full-time
Starting time: Immediate start!
About Hosco:
Hosco empowers the hospitality industry by connecting, inspiring, and providing opportunities to professionals around the world.
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Meeting and Events Coordinator employer: Hosco
Contact Detail:
Hosco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meeting and Events Coordinator
✨Tip Number 1
Network like a pro! Attend industry events, join hospitality groups on social media, and connect with people in the field. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your enthusiasm for events shine through. Share your ideas on how you can enhance guest experiences – it’ll make you memorable!
✨Tip Number 3
Research is key! Know the ins and outs of Citadines Holborn-Covent Garden before your interview. Understanding their services and facilities will help you tailor your conversation and show you’re genuinely interested.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Meeting and Events Coordinator
Some tips for your application 🫡
Show Your Passion for Events: When writing your application, let your enthusiasm for event planning shine through! Share specific experiences where you created memorable events or engaged with guests, as this will resonate with us and show that you're the right fit for the role.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to highlight relevant experience in hospitality and event coordination. Use keywords from the job description to demonstrate that you understand what we're looking for and how you can contribute to our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Avoid jargon and focus on showcasing your skills and experiences that align with the Meetings & Events Coordinator role.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows your initiative!
How to prepare for a job interview at Hosco
✨Know Your Venue Inside Out
Before the interview, make sure you research Citadines Holborn-Covent Garden thoroughly. Familiarise yourself with its facilities, services, and unique selling points. This knowledge will not only impress your interviewers but also help you demonstrate how you can maximise the guest experience.
✨Showcase Your Event Planning Skills
Prepare to discuss your previous experience in events planning or hospitality. Bring specific examples of successful events you've coordinated, highlighting your role in upselling and enhancing guest experiences. This will show that you understand the importance of creating memorable moments for guests.
✨Practice Your Communication Skills
As a Meetings & Events Coordinator, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could face in the role, such as handling client inquiries or managing stakeholder relationships.
✨Engage with the Interviewers
During the interview, don’t just answer questions—engage with your interviewers. Ask insightful questions about their expectations and the team dynamics. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.