Head of Production & Shop Operations – Artisan Gelato in London

Head of Production & Shop Operations – Artisan Gelato in London

London Full-Time 35000 - 45000 € / year (est.) No home office possible
Hosco

At a Glance

  • Tasks: Lead gelato production and enhance shop operations with creativity and passion.
  • Company: Join a growing artisan gelato business with a supportive team culture.
  • Benefits: Be part of a creative environment with opportunities for input and growth.
  • Other info: Full-time role with potential for career advancement in a dynamic setting.
  • Why this job: Shape unique flavours and make a real impact in the artisan food scene.
  • Qualifications: Experience in food production and a passion for hospitality and customer experience.

The predicted salary is between 35000 - 45000 € per year.

We are looking for a hands‐on, passionate, and highly organised leader to oversee gelato production and support day‐to‐day shop operations. This key leadership hybrid role is within a growing artisan gelato business and requires production expertise, team leadership, creativity and operational reliability.

Responsibilities

  • Lead daily gelato production operations
  • Develop and refine recipes and seasonal flavours
  • Maintain consistency, quality and presentation standards
  • Manage stock control, ingredient ordering and production scheduling
  • Train, mentor and supervise team members
  • Support front‐of‐house operations when required
  • Ensure high food safety, cleanliness and operational standards

Qualifications

  • Experience in gelato, pastry, dessert, bakery or food production
  • Comfortable working across kitchen and customer‐facing environments
  • Passionate about hospitality, quality and customer experience
  • Strong at training and motivating teams
  • Creative with interest in flavour and product development

Bonus Experience

  • Recipe development and seasonal menu creation
  • Hospitality or café management experience
  • Knowledge of stock management and ordering systems

Benefits

  • Opportunity to play a key role in a growing artisan business
  • Creative input into flavour and product development
  • Supportive and team‐focused environment
  • Opportunity to shape flavours, systems and future growth

Employment

Full‐time

Head of Production & Shop Operations – Artisan Gelato in London employer: Hosco

Join our vibrant artisan gelato business where your passion for quality and creativity can truly shine. As the Head of Production & Shop Operations, you'll enjoy a supportive, team-focused environment that values your input in flavour development and operational excellence. With opportunities for personal growth and the chance to shape the future of our brand, this role offers a rewarding career in a dynamic and delicious industry.

Hosco

Contact Detail:

Hosco Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Head of Production & Shop Operations – Artisan Gelato in London

Tip Number 1

Network like a pro! Reach out to people in the gelato and food production industry. Attend events, join online forums, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!

Tip Number 2

Show off your passion! When you get the chance to chat with hiring managers or during interviews, share your love for gelato and creativity in flavour development. Let them see your enthusiasm for the role and how you can contribute to their artisan business.

Tip Number 3

Be hands-on! If you can, offer to volunteer or do a trial shift at the shop. This not only gives you a taste of the operations but also shows your commitment and willingness to jump right in. Plus, it’s a great way to impress the team!

Tip Number 4

Apply through our website! We want to see your application come through directly. It helps us keep track of candidates and makes sure you’re considered for the role. Don’t miss out on this opportunity to join a growing artisan gelato business!

We think you need these skills to ace Head of Production & Shop Operations – Artisan Gelato in London

Gelato Production Expertise
Recipe Development
Seasonal Flavour Creation
Quality Control
Stock Management
Ingredient Ordering
Production Scheduling

Some tips for your application 🫡

Show Your Passion:When writing your application, let your passion for gelato and the culinary arts shine through. We want to see your enthusiasm for creating delicious flavours and leading a team in a vibrant environment.

Highlight Relevant Experience:Make sure to showcase any experience you have in food production, especially in gelato or desserts. We’re looking for someone who can hit the ground running, so don’t hold back on your skills and achievements!

Be Creative:Since this role involves flavour development, feel free to share any unique ideas or recipes you’ve created in the past. We love creativity, and it could set you apart from other candidates!

Apply Through Our Website:To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your amazing application and get you one step closer to joining our gelato family!

How to prepare for a job interview at Hosco

Know Your Gelato Inside Out

Make sure you brush up on your gelato knowledge before the interview. Understand the production process, different flavours, and what makes artisan gelato special. Being able to discuss your favourite recipes or seasonal flavours will show your passion and expertise.

Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Think about times when you trained or mentored others, and be ready to share how you motivated your team to achieve high standards in production and customer service.

Demonstrate Your Creativity

Since this role involves flavour development, come prepared with some creative ideas for new gelato flavours or seasonal offerings. This will not only highlight your creativity but also your enthusiasm for contributing to the business's growth.

Be Ready for Operational Questions

Expect questions about stock management, ingredient ordering, and production scheduling. Familiarise yourself with best practices in these areas so you can confidently discuss how you would maintain operational reliability and efficiency in the shop.