At a Glance
- Tasks: Welcome guests and provide personalised service to enhance their experience.
- Company: Join the vibrant team at Citadines Trafalgar Square in London.
- Benefits: Enjoy career development, travel allowance, and exciting staff incentives.
- Other info: Flexible full-time shifts including early, late, and night hours.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Excellent English communication skills; no prior experience needed.
The predicted salary is between 24000 - 30000 £ per year.
Hosco is seeking a confident Receptionist to join the Front Office Team at Citadines Trafalgar Square in London. The role requires offering a warm guest welcome and managing their expectations through personalised service. Previous experience isn't required, but excellent English communication skills are essential.
Benefits include:
- Career development opportunities
- Travel allowance
- Staff incentives
This is a full-time position with shifts that include early, late, and night hours, as required.
Front Desk Concierge - Guest Experience & 24/7 Shifts in London employer: Hosco
At Citadines Trafalgar Square, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee growth and development. As a Front Desk Concierge, you will not only enjoy competitive benefits such as a travel allowance and staff incentives but also be part of a dynamic team dedicated to delivering exceptional guest experiences in the heart of London. Join us to embark on a rewarding career where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Front Desk Concierge - Guest Experience & 24/7 Shifts in London
✨Tip Number 1
First things first, make sure you know the company inside out. Research Citadines Trafalgar Square and understand their values and what they offer. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
When you get the chance to chat with someone from the team, whether it's during an interview or a casual meet-up, don’t hold back! Show off your communication skills and let your personality shine. Remember, they’re looking for someone who can create a warm guest welcome!
✨Tip Number 3
Be ready to discuss how you handle different situations, especially when it comes to guest experiences. Think of examples where you've gone above and beyond to meet someone's needs. This will demonstrate your commitment to personalised service.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Front Desk Concierge - Guest Experience & 24/7 Shifts in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to creating a warm guest experience.
Tailor Your Application:Make sure to customise your application for the Front Desk Concierge position. Highlight any relevant skills or experiences that align with the job description, even if they’re from different roles. We love seeing how you connect your background to our needs!
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use simple language and avoid jargon, ensuring we can easily understand your qualifications and passion for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly, and it shows you’re serious about joining our team. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Hosco
✨Show Off Your Communication Skills
Since excellent English communication skills are essential for this role, make sure to practice speaking clearly and confidently. You could even do a mock interview with a friend to get comfortable expressing yourself.
✨Emphasise Your Guest Service Mindset
Even if you don’t have previous experience, think about times when you’ve provided great service or helped someone out. Be ready to share these examples during the interview to show your potential for personalised guest service.
✨Be Ready for Shift Questions
This position involves various shifts, so be prepared to discuss your availability. Show that you’re flexible and willing to adapt to the needs of the team, which is crucial for a 24/7 operation.
✨Research Citadines Trafalgar Square
Familiarise yourself with the hotel and its values. Knowing about their services and what makes them unique will help you tailor your answers and demonstrate genuine interest in the role.
