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- Tasks: Supervise hotel operations and ensure guests have an unforgettable experience.
- Company: Join a game-changing hospitality innovator in the heart of Glasgow.
- Benefits: Dynamic work environment, discounts across Europe, and growth opportunities.
- Why this job: Be part of a vibrant community and redefine hospitality with us.
- Qualifications: 1 year of hotel or team-leading experience; great communication skills.
- Other info: Embrace diversity and authenticity in a fun, supportive workplace.
The predicted salary is between 25000 - 30000 ÂŁ per year.
Come join the future of hospitality and be the new Community Supervisor of our Glasgow location!
Your Mission, Should You Choose To Accept:
Located in the heart of the Merchant district in the city centre of Glasgow, The Social Hub operates around 500 rooms, retail spaces, a restaurant and rooftop bar, as well as a thriving co-working community. We’re so much more than just a hotel. Are you ready to reimagine hospitality with us and establish TSH in the heart of the Glaswegian community?
As our Community Supervisor, you’ll make sure that each guest is having the best possible TSH experience. Together with the Front of House Manager, Hotel Manager and the team of community hosts, you’ll be responsible for running and supervising every aspect of our hotel operations.
What You’ll Do:
- You’ll supervise and work together with our front of house staff to assist our guests in all their needs.
- Whether you’re providing a flawless welcome and check-in, awesome service in our restaurant and bars or making great new connections, it’s up to you to spread the TSH magic!
- You know about our product offering and how to (cross-)sell these products to our guests.
- Any guest or team member question or complaint that comes in, you handle it like a pro.
- This also goes for any technical issue that may occur.
- You’re awesome at keeping an overview of all things happening at the hotel and know how to keep a cool head in sticky situations.
- You love to share your TSH wisdom. When team members have questions or need assistance, you come to their rescue!
- You’re the internal TSH networker. You connect with your guest community and know exactly what’s going on at all times and how to cater to their needs.
- Have fun! Spread smiles and good vibes knowing that employees and guests enjoying themselves and connecting with each other is what this is all about.
Who You Are:
- You have a flexible, hands-on, motivated and positive approach.
- You have at least 1 year of hotel experience or team-leading experience.
- You’re the internal TSH networker. You connect with your guest community and know exactly what’s going on at all times and how to cater to their needs.
- You always have a helicopter view and know exactly when to be where and how to best assist the team.
- You love responsibility and handle stressful peak periods like a pro.
- You have good communication skills in English (Speak any other languages? The more the merrier!).
- You’re hard working, responsible and have a “let’s do this!” mentality.
- You build, lead and inspire motivated, happy teams like a natural.
- You’re legally allowed to work in the UK.
What We Offer:
- The opportunity to work at a dynamic, multi-national company.
- Not just another hotel – we’re a game-changing innovator, challenging every convention and defining the future.
- The chance to learn and grow in your role with the potential for future growth.
- Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
- A wonderful workplace to call home, full of events, fun colleagues and all other amazing salary/benefits stuff.
Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.
Experience: Required
Languages: English – Advanced
Employment: Full-time
Starting time: Immediate start!
Community Supervisor in Glasgow employer: Hosco
Contact Detail:
Hosco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Supervisor in Glasgow
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with their community. This will help you connect with them during your chat and show that you're genuinely interested in being part of the TSH family.
✨Tip Number 2
Practice your communication skills! As a Community Supervisor, you'll need to be a pro at connecting with guests and team members. Try role-playing common scenarios with a friend to boost your confidence and ensure you're ready to spread that TSH magic.
✨Tip Number 3
Show off your problem-solving skills during the interview. Think of examples from your past experience where you handled tricky situations like a champ. This will demonstrate that you can keep a cool head and manage stress like a true TSH superstar.
✨Tip Number 4
Don’t forget to ask questions! Show your enthusiasm by asking about the team dynamics or upcoming events at TSH. This not only shows your interest but also helps you gauge if this is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Community Supervisor in Glasgow
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you connect with guests.
Tailor Your Application: Make sure to tailor your application specifically for the Community Supervisor role. Highlight your relevant experience and skills that align with our mission of reimagining hospitality in Glasgow.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Social Hub.
How to prepare for a job interview at Hosco
✨Know Your TSH Magic
Before the interview, dive deep into what makes The Social Hub unique. Familiarise yourself with their offerings, from the rooftop bar to the co-working spaces. Being able to discuss how you can enhance the guest experience will show your passion and understanding of the brand.
✨Showcase Your Leadership Skills
As a Community Supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to inspire and motivate others, as this is key to creating a positive atmosphere.
✨Stay Cool Under Pressure
Expect questions about handling stressful situations. Think of specific instances where you maintained composure during peak times or dealt with difficult guests. Demonstrating your problem-solving skills and calmness will reassure them that you're the right fit for the role.
✨Connect with the Community
Emphasise your networking abilities and how you plan to engage with both guests and team members. Share ideas on how to foster a sense of community within the hotel. This shows that you understand the importance of connection in hospitality and are ready to contribute.