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- Tasks: Welcome guests and provide personalised service to enhance their experience.
- Company: Join the vibrant team at Citadines Trafalgar Square in London.
- Benefits: Enjoy career development, travel allowance, and exciting staff incentives.
- Other info: Flexible shifts with opportunities for growth in a dynamic environment.
- Why this job: Be the face of hospitality and create memorable experiences for guests.
- Qualifications: Excellent English communication skills; no prior experience needed.
The predicted salary is between 24000 - 30000 £ per year.
Hosco is seeking a confident Receptionist to join the Front Office Team at Citadines Trafalgar Square in London. The role requires offering a warm guest welcome and managing their expectations through personalised service. Previous experience isn't required, but excellent English communication skills are essential.
Benefits include:
- Career development opportunities
- Travel allowance
- Staff incentives
This is a full-time position with shifts that include early, late, and night hours, as required.
Front Desk Concierge - Guest Experience & 24/7 Shifts employer: Hosco
Contact Detail:
Hosco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Concierge - Guest Experience & 24/7 Shifts
✨Tip Number 1
Make sure to research Citadines Trafalgar Square and understand their values. When you walk in for your interview, show us that you know what they stand for and how you can contribute to their guest experience.
✨Tip Number 2
Practice your communication skills! Since excellent English is a must, try role-playing common front desk scenarios with a friend. This will help you feel more confident when interacting with guests during the interview.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Show up looking polished and professional to demonstrate that you take the role seriously and are ready to represent the hotel.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Front Desk Concierge - Guest Experience & 24/7 Shifts
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to creating a warm guest experience.
Tailor Your Application: Make sure to customise your application for the Front Desk Concierge position. Highlight any relevant skills or experiences that align with the job description, even if they’re from different roles. We love seeing how you connect your background to our needs!
Keep It Clear and Concise: We appreciate clarity! Make your application easy to read by using simple language and clear formatting. Avoid long paragraphs; instead, use bullet points where possible to showcase your skills and experiences effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it ensures you’re considered for all the amazing opportunities we have at Citadines Trafalgar Square.
How to prepare for a job interview at Hosco
✨Show Off Your Communication Skills
Since excellent English communication skills are essential for this role, make sure to practice speaking clearly and confidently. You could even do a mock interview with a friend to get comfortable expressing yourself.
✨Emphasise Your Guest Service Mindset
Even if you don’t have previous experience, think about times when you've provided great service or helped someone out. Be ready to share these examples during the interview to show that you understand the importance of a warm guest welcome.
✨Be Ready for Shift Questions
This position involves various shifts, so be prepared to discuss your availability. Show that you're flexible and willing to adapt to the needs of the team, which will demonstrate your commitment to the role.
✨Research Citadines Trafalgar Square
Familiarise yourself with the hotel and its values. Knowing about their services and what makes them unique will help you tailor your answers and show genuine interest in being part of their Front Office Team.