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For Companies At a Glance
- Tasks: Drive revenue and maximise conversion rates through client engagement and strategic analysis.
- Company: Horwood House, a stylish independent hotel with a focus on personalised service.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Join a vibrant team and make a real impact on the hotel's success.
- Qualifications: Strong communication skills and a results-driven attitude towards sales.
- Other info: Exciting opportunities to build relationships and enhance your career in hospitality.
The predicted salary is between 36000 - 60000 £ per year.
Horwood House is more than just a hotel. With over 100 stylish bedrooms, 15 versatile meeting and event spaces, a state-of-the-art spa, and a destination restaurant, we offer an exceptional experience for leisure, business, and events. As a privately owned, independent hotel, we pride ourselves on warm, personalised service and a forward-thinking approach.
Main Purpose of the Role
Demonstrate a strong focus and drive to deliver and exceed revenue objectives and maximise conversion to achieve budget. Regular analysis of the business.
Key Responsibilities and Duties
- Conduct client showrounds, support fam trips and drive a high conversion rate.
- Support large enquiries and ensure all new enquiries are dealt with within response time, fully qualified and complete with a full proposal based on client requirements.
- Responsible for negotiating with organisers and understanding key buying factors.
- Practise efficient and effective yield management in line with guidelines and maximise every sales opportunity, upselling wherever possible.
- Support the qualifying and chasing of key pieces of business.
- Ensure effective diary management, all rates quoted are in line with the hotel sell strategy, and control option business to maintain a clean diary and optimise conversion levels.
- Work closely with the Proactive Sales Team, passing on qualified leads for potential new clients and building relationships with existing clients to seek further opportunities.
- Meet and greet clients on arrival for their event and build strong customer relationships to ensure repeat business.
- Analyse refused business and ensure any denied business is for the right commercial reasons.
- Conduct regular re-book calls on all confirmed and lost business.
- Carry out regular competitor calls to analyse pricing and availability trends to support strategy setting.
- Support regular conversion days with the team and drive a hungry sales attitude in the office.
- Understand the competitive marketplace and suggest strategies to ensure the hotel stays ahead.
- Maintain a full understanding of the hotel’s annual sales budget to drive business forward and meet revenue targets.
- Complete daily gap analysis.
Skills Required
- Positive, proactive attitude with strong communication skills.
- Ability to multitask and prioritise workload effectively.
- Excellent relationship-building skills.
- Hungry, results-driven attitude towards sales success.
Conversion Manager in Milton Keynes employer: Horwood House Hotel
Contact Detail:
Horwood House Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conversion Manager in Milton Keynes
✨Tip Number 1
Get to know the company inside out! Research Horwood House, its services, and its unique selling points. This way, when you walk into that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might just land you a referral, which is always a bonus.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to conversion management and sales strategies. Role-play with a friend or in front of the mirror to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Conversion Manager in Milton Keynes
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about the opportunity to drive conversion and exceed revenue objectives at Horwood House.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience. We love seeing how your skills align with our needs, especially in areas like client management and sales strategies.
Be Specific: Use concrete examples to demonstrate your achievements in previous roles. Whether it’s a successful negotiation or a time you maximised sales opportunities, we want to hear about it!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Horwood House Hotel
✨Know Your Numbers
Before the interview, brush up on your understanding of revenue objectives and conversion rates. Be ready to discuss how you've successfully maximised sales opportunities in previous roles. This shows you’re not just familiar with the concepts but can apply them effectively.
✨Showcase Your Relationship Skills
Prepare examples of how you've built strong relationships with clients in the past. Whether it’s through client showrounds or follow-up calls, demonstrating your ability to connect with people will resonate well with the interviewers at Horwood House.
✨Be Ready to Negotiate
Since negotiation is key in this role, think of scenarios where you’ve successfully negotiated terms or prices. Highlight your understanding of key buying factors and how you’ve used that knowledge to close deals. This will show your strategic thinking.
✨Understand the Competition
Research Horwood House's competitors and be prepared to discuss their strengths and weaknesses. Bring insights on pricing trends and how you would position the hotel to stay ahead. This demonstrates your proactive approach and commitment to driving business forward.
