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For Companies At a Glance
- Tasks: Lead a dynamic team tackling complex fraud cases in the insurance sector.
- Company: Join HF, a top UK law firm known for innovation and integrity since 1969.
- Benefits: Enjoy flexible hours, hybrid work, 25+ days holiday, and various health perks.
- Why this job: Make a real impact while developing your skills in a supportive, vibrant culture.
- Qualifications: Motor Claims experience preferred; strong communication and problem-solving skills essential.
- Other info: Ranked 5th Best Law Firm to Work for, we value diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
About the Role
At HF, we are dedicated to providing exceptional service in the insurance industry. We pride ourselves on our commitment to integrity and innovation. Thanks to our incredible growth journey, we are now looking for a skilled Team Leader to join our Counter Fraud Team in Media City, Salford. Our Counter Fraud department is the biggest of its type in the market, running over 700 cases to contested trials each year and winning most of them. If you’re ready to make a real difference and help develop our people to improve the service we offer to our clients, we’d love to hear from you!
What do I need?
The ideal candidate will come from a Motor Claims background with hands-on exposure to dealing with pre-litigated, complex Motor Fraud issues. Experience of supervising a team would be beneficial, yet not essential. If you have a passion for developing others to achieve their potential and have an ability to bring others up to speed by sharing your knowledge, we would also like to hear from you! Effective communication and interpersonal skills are key for success as you will be the first point of referral. A keen eye for detail and solid problem-solving abilities will also be essential to assist you in identifying red flags that may indicate fraudulent behaviour.
What will you be doing?
As our Team Leader, you’ll be at the helm, driving team performance and engagement while keeping a focus on workload and financial success. You’ll oversee the rollout of innovative strategies that set us apart in the market, all while directly contributing to our firm’s financial growth through effective case supervision and managing a select caseload. You’ll elevate excellence by conducting file reviews and audits for our File Handlers, ensuring first-class case management and service for our clients. Taking charge of general supervisory duties, you’ll lead with purpose by monitoring timekeeping, managing correspondence, and providing cover for team members during holidays and absences. Playing a vital role in nurturing our talent, you’ll conduct employee probationary reviews and appraisals to support team growth, engaging and inspiring to boost motivation and productivity across the department. You will need to bring an enthusiastic and self-motivated attitude with a desire to achieve and exceed targets combined with the ability to work in a fast-paced environment. We would like to see a strong work ethic and a committed team player. We are a close-knit and stable team that likes to share ideas and experience with a view to achieving the best results that we can for our clients.
What’s in it for you?
At our law firm, we challenge the norm! Enjoy flexible hours, a hybrid work environment, and a relaxed dress code that lets you express your true self. We’re all about investing in our team and fostering growth, so you can thrive both personally and professionally. Join us and experience a refreshing approach to law! We’re always looking to recognise and reward our people for the work they do. Here are just a few of the benefits you’ll have access to, as part of our team:
- 25 days’ annual leave (in addition to public holidays), increasing to 30 days with service
- Holiday Buy Scheme (buy up to 5 extra days holiday)
- Life insurance and Income Protection
- Partner Life Insurance*
- Private Medical Insurance*
- Employee Assistance Programme & Digital GP service
- Company Pension Scheme
- Electric Car Salary Sacrifice Scheme*
- Enhanced Maternity, Paternity & Adoption Leave*
- Flexible & Hybrid working options*
- Discounted Gym Membership
- Technology Vouchers & Discounts
- Cycle to Work Scheme
- Travel Insurance
- Flu Vouchers & Eyecare Vouchers
- HF Discount Hub
- Season Ticket Loans
*subject to eligibility
About the Firm
HF is one of the UK’s leading providers of legal and handling services to the insurance and commercial sectors. Established in 1969, the firm currently provides legal services to 12 of the UK’s 20 largest insurers in specialist areas such as Counter Fraud, Large & Catastrophic Injury, Motor, Disease, Casualty, Aviation, Recoveries, Costs and Credit Hire. Over the past 5 years, HF has expanded rapidly, significantly investing in its people and adding commercial services to our traditional insurance client base. We’re thrilled to announce that we’ve been ranked 5th Best Law Firm to Work for! With a competitive salary, a fantastic work/life balance, exciting career development opportunities, supportive management, a vibrant culture, and a welcoming office environment, we’re dedicated to helping you be yourself and thrive!
Sounds great? What Next?
If you are ready to apply, the button is below. If you would like more information, please contact. If HF feels like a place where you can belong, we’d love to learn more about you! As an equal opportunities employer, we’re passionate about inclusive hiring approaches. When you apply, you’ll be asked about any adjustments you might need to support the recruitment process. Let us know, and we’ll do our best to support you.
Pre-lit Outsource Team leader (Complex Fraud) employer: Horwich Farrelly
Contact Detail:
Horwich Farrelly Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pre-lit Outsource Team leader (Complex Fraud)
✨Tip Number 1
Familiarise yourself with the latest trends in motor claims and complex fraud. Understanding the nuances of these areas will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the insurance and legal sectors, especially those involved in counter fraud. Engaging with industry peers can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully developed team members in the past. Highlighting your ability to inspire and motivate others will resonate well with the hiring team.
✨Tip Number 4
Showcase your problem-solving skills by preparing examples of how you've identified and addressed fraudulent behaviour in previous roles. This will illustrate your capability to handle the responsibilities of the Team Leader position.
We think you need these skills to ace Pre-lit Outsource Team leader (Complex Fraud)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Motor Claims and any relevant supervisory roles. Use specific examples that demonstrate your hands-on exposure to pre-litigated, complex Motor Fraud issues.
Craft a Compelling Cover Letter: In your cover letter, express your passion for developing others and your ability to share knowledge. Mention how your skills align with the role's requirements and how you can contribute to the team's success.
Showcase Communication Skills: Since effective communication is key for this role, provide examples in your application that demonstrate your interpersonal skills. Highlight situations where you've successfully communicated complex information or resolved conflicts.
Highlight Problem-Solving Abilities: Include specific instances in your application where you've identified red flags or solved complex problems related to fraud. This will showcase your keen eye for detail and solid problem-solving abilities.
How to prepare for a job interview at Horwich Farrelly
✨Showcase Your Motor Claims Experience
Make sure to highlight your background in Motor Claims, especially any hands-on experience with pre-litigated and complex Motor Fraud issues. This will demonstrate your suitability for the role and your understanding of the challenges involved.
✨Emphasise Leadership Skills
Even if you haven't formally supervised a team, discuss any experiences where you've led projects or mentored colleagues. This shows your potential to develop others and contribute positively to team dynamics.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've identified and addressed red flags in previous roles. This will illustrate your keen eye for detail and your proactive approach to tackling complex issues.
✨Communicate Effectively
Since effective communication is key for this role, practice articulating your thoughts clearly and confidently. Be ready to discuss how you've successfully managed correspondence and engaged with team members in past positions.
