At a Glance
- Tasks: Lead engagement strategies and turn data into actionable insights for service improvement.
- Company: Join Horton Housing, a committed organisation focused on community support and development.
- Benefits: Enjoy a competitive salary, 6 weeks paid leave, and flexible working options.
- Other info: Opportunity for professional growth in a supportive and inclusive environment.
- Why this job: Make a real difference by influencing service delivery through your insights and leadership.
- Qualifications: Strong analytical skills and experience in producing clear reports for senior leaders.
The predicted salary is between 33218 - 33218 € per year.
Horton Housing are currently recruiting for an experienced Insights & Engagement Manager who will provide strategic leadership for involvement and engagement and insight functions, turning lived experience and data into clear recommendations that drive service delivery improvement, learning, and strategic decision-making. The successful candidate will be accountable for delivering Horton Housing's involvement and engagement strategy, providing analysis of complaints and TSM themes to support organisational learning and improvement and producing insight that informs service development.
This is a permanent position with an annual salary of £33,218.00. You will also be entitled to 6 weeks paid annual leave (plus bank holidays) and full access to our Employee Assistance Programme. This role also offers flexible and hybrid working arrangements.
Essential skills and experience required:
- Assurance through high level analysis and reporting for senior leadership and governance, balancing competing priorities, and driving measurable improvements.
- Strong analytical skills, with experience of gathering, interpreting, and triangulating qualitative and quantitative data to identify themes, trends, and causation.
- Experience of producing clear insight reports and recommendations for senior leaders and/or boards, presenting complex information in an accessible way.
- Ability to plan, prioritise and deliver work to deadlines, managing multiple pieces of work under your own initiative with minimal supervision.
- Excellent written communication skills, including the ability to draft policies, frameworks, reports and guidance.
- Evidence of influencing and building effective relationships across teams/departments.
- Competence in using digital tools to manage data and produce insight (e.g., Excel, survey tools, presentation/organisational software).
- Commitment to equality, diversity and inclusion, with an understanding of trauma-informed and person-centred practice.
In addition to the above, it is expected that you will:
- Be willing to undertake any further training required.
- Be able to work flexibly to meet the needs of the service/department.
Horton Housing is committed to safe and fair recruitment, safeguarding and protecting the people that we support. The majority of positions here at Horton will require a fully completed application form and an enhanced DBS check to identify and reject applicants who are unsuitable to work with vulnerable people and children or young people. This role requires a full UK driving licence and access to a vehicle that can be insured for business use. Please be aware that Horton Housing Association is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
Closing date for applications: 1st June 2026
Insights & Engagement Manager in Bradford employer: Horton Housing
Horton Housing is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture with flexible and hybrid working arrangements. With generous benefits such as 6 weeks of paid annual leave and access to an Employee Assistance Programme, we are dedicated to fostering a diverse and inclusive environment where your insights can drive meaningful change in service delivery. Join us in making a difference while advancing your career in a role that values your expertise and commitment to community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Insights & Engagement Manager in Bradford
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend industry events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We recommend practising common interview questions and having your own questions ready to show your interest. Remember, it’s a two-way street!
✨Tip Number 3
Showcase your analytical skills! Bring examples of how you've turned data into actionable insights in previous roles. We want to see how you can apply your experience to drive improvements at Horton Housing.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows that you’re genuinely interested in the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Insights & Engagement Manager in Bradford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Insights & Engagement Manager role. We want to see how you can turn data into actionable insights, so don’t hold back on showcasing relevant examples!
Show Off Your Analytical Skills:Since this role requires strong analytical abilities, be sure to include specific instances where you've gathered and interpreted data. We love seeing how you’ve identified trends and made recommendations based on your findings!
Keep It Clear and Concise:When drafting your application, clarity is key! Use straightforward language and structure your thoughts logically. Remember, we’re looking for someone who can present complex information in an accessible way, so let that shine through in your writing.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Horton Housing
✨Know Your Insights
Make sure you’re well-versed in the latest trends and data relevant to the role. Familiarise yourself with Horton Housing's current strategies and how your insights can enhance their service delivery. Bring examples of how you've turned data into actionable recommendations in previous roles.
✨Showcase Your Analytical Skills
Prepare to discuss specific instances where you've gathered and interpreted both qualitative and quantitative data. Be ready to explain how you identified themes and trends, and how those insights led to measurable improvements. Use clear, concise language to make complex information accessible.
✨Demonstrate Relationship Building
Think of examples where you've successfully influenced and built relationships across teams or departments. Highlight your communication skills and how they’ve helped you collaborate effectively. This will show that you can work well within a team and drive engagement.
✨Be Ready for Flexibility
Since the role requires flexibility, be prepared to discuss how you manage competing priorities and deadlines. Share your strategies for working independently while still being open to supervision when needed. This will demonstrate your ability to adapt to the dynamic needs of the service.
