At a Glance
- Tasks: Lead engagement strategies and turn data into actionable insights for service improvement.
- Company: Horton Housing, a supportive organisation focused on community impact.
- Benefits: £33,218 salary, 6 weeks paid leave, flexible working, and employee support.
- Other info: Join a dynamic team committed to equality and professional growth.
- Why this job: Make a real difference by shaping services through data-driven insights.
- Qualifications: Strong analytical skills and experience in producing clear reports for leadership.
The predicted salary is between 33218 - 33218 £ per year.
Horton Housing is currently recruiting for an experienced Insights & Engagement Manager who will provide strategic leadership for involvement and engagement and insight functions, turning lived experience and data into clear recommendations that drive service delivery improvement, learning, and strategic decision-making. The successful candidate will be accountable for delivering Horton Housing's involvement and engagement strategy, providing analysis of complaints and TSM themes to support organisational learning and improvement and producing insight that informs service development. This is a permanent position with an annual salary of £33,218.00. You will also be entitled to 6 weeks paid annual leave (plus bank holidays) and full access to our Employee Assistance Programme. This role also offers flexible and hybrid working arrangements.
Essential Skills and Experience
- Assurance through high level analysis and reporting for senior leadership and governance, balancing competing priorities, and driving measurable improvements.
- Strong analytical skills, with experience of gathering, interpreting, and triangulating qualitative and quantitative data to identify themes, trends, and causation.
- Experience of producing clear insight reports and recommendations for senior leaders and/or boards, presenting complex information in an accessible way.
- Ability to plan, prioritise and deliver work to deadlines, managing multiple pieces of work under your own initiative with minimal supervision.
- Excellent written communication skills, including the ability to draft policies, frameworks, reports and guidance.
- Evidence of influencing and building effective relationships across teams/departments.
- Competence in using digital tools to manage data and produce insight (e.g., Excel, survey tools, presentation/organisational software).
- Commitment to equality, diversity and inclusion, with an understanding of trauma-informed and person-centred practice.
Additional Expectations
- Maintain professional boundaries.
- Be willing to undertake any further training required.
- Be able to work flexibly to meet the needs of the service/department.
Horton Housing is committed to safe and fair recruitment, safeguarding and protecting the people that we support. The majority of positions here at Horton will require a fully completed application form and an enhanced DBS check to identify and reject applicants who are unsuitable to work with vulnerable people and children or young people. This role requires a full UK driving licence and access to a vehicle that can be insured for business use. Please be aware that Horton Housing Association is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
Closing date for applications: 1st June 2026.
Insights & Engagement Manager in Bradford employer: Horton Housing Association
Horton Housing is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture with flexible and hybrid working arrangements. With generous benefits such as 6 weeks of paid annual leave and access to an Employee Assistance Programme, we empower our team to thrive while making a meaningful impact in the community through strategic insights and engagement. Join us in a role where your analytical skills will drive service improvements and contribute to a diverse and inclusive environment.
Contact Details:
Horton Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Insights & Engagement Manager in Bradford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want you to show how your skills align with their mission. Practise common interview questions and think about how your experience can contribute to their goals.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We recommend mentioning something specific from the interview to make it personal.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you that Insights & Engagement Manager role!
We think you need these skills to ace Insights & Engagement Manager in Bradford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Insights & Engagement Manager. We want to see how you can turn data into actionable insights that drive improvements!
Showcase Your Analytical Skills:Since this role requires strong analytical abilities, be sure to include examples of how you've gathered and interpreted both qualitative and quantitative data in your previous roles. We love seeing clear, concise insight reports!
Communicate Clearly:Your written communication skills are key for this position. When drafting your application, keep it clear and straightforward. We appreciate well-structured documents that present complex information in an accessible way.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Horton Housing Association
✨Know Your Insights
Before the interview, dive deep into Horton Housing's current strategies and recent reports. Familiarise yourself with their involvement and engagement strategy, as well as any recent insights they've published. This will not only show your genuine interest but also help you discuss how your skills can directly contribute to their goals.
✨Showcase Your Analytical Skills
Prepare examples of how you've gathered and interpreted both qualitative and quantitative data in previous roles. Be ready to discuss specific instances where your analysis led to actionable insights or improvements. This will demonstrate your capability to turn data into clear recommendations, a key aspect of the role.
✨Communicate Clearly
Practice explaining complex information in a straightforward manner. You might be asked to present a past project or insight report, so ensure you can articulate your findings clearly and concisely. This will highlight your excellent written and verbal communication skills, which are essential for this position.
✨Build Relationships
Think about how you've influenced and built effective relationships in your past roles. Be prepared to share examples of how you've collaborated across teams or departments to achieve common goals. This will showcase your ability to work effectively within a team and your commitment to fostering a positive working environment.
