Head of Gifting Experience

Head of Gifting Experience

Full-Time 60000 - 87100 £ / year (est.) Home office (partial)
Horticultural Trades Association

At a Glance

  • Tasks: Lead the National Garden Gift Card Scheme and enhance member and customer experiences.
  • Company: Join the Horticultural Trades Association, a leader in the garden gift card sector.
  • Benefits: Enjoy a competitive salary, 30 days' leave, and a generous benefits package.
  • Other info: Flexible working options available with opportunities for travel and growth.
  • Why this job: Shape the future of gifting in horticulture and make a real impact.
  • Qualifications: Proven commercial leadership experience and a passion for customer engagement.

The predicted salary is between 60000 - 87100 £ per year.

Full time or Part Time (minimum 4 days/week) | Permanent

Location: Chilton, Oxfordshire (office-based with hybrid working). UK travel required.

We welcome applications from candidates seeking either full-time or part-time working arrangements. Given the national scope of the role, regular travel, member visits and stakeholder engagement requirements will still apply.

We're looking for an experienced commercial leader who is passionate about delivering outstanding customer and member experiences, building strong relationships, and driving commercial growth.

This is an exciting newly created role at the Horticultural Trades Association (HTA), established to strengthen and expand our gifting team as we continue to grow and develop our gifting portfolio for members.

As Head of Gifting Experience, you'll play a pivotal role in leading the commercial and operational success of the National Garden Gift Card Scheme, helping ensure it continues to deliver value for our members, customers and partners across the UK.

This is a rare opportunity to take ownership of a nationally recognised gifting proposition that has been supporting the horticultural industry for more than 60 years while helping shape its future growth and development.

The National Garden Gift Card Scheme is one of the most successful gift card programmes in the UK horticulture sector, generating around £40 million of consumer spend annually for garden centres and horticultural businesses across the country.

As our new Head of Gifting Experience, you'll take a leading role in driving the continued success of the scheme, working directly with members, commercial partners, suppliers and colleagues across the HTA. You'll have the opportunity to influence strategy, identify new commercial opportunities, and lead initiatives that enhance both member value and customer experience.

This is a highly visible role with significant scope to make an impact. You'll become the principal ambassador for the National Garden Gift Card Scheme, helping to strengthen member engagement, grow participation and identify innovative ways to support our members and the wider industry.

It's a role where your ideas, initiative and commercial expertise will truly matter.

What we can offer you:

  • A meaningful role where you'll have the autonomy to take ownership, contribute ideas and help shape improvements
  • A competitive salary and generous benefits package, including 30 days' annual leave plus

Head of Gifting Experience employer: Horticultural Trades Association

The Horticultural Trades Association (HTA) is an exceptional employer, offering a meaningful role as Head of Gifting Experience in the picturesque setting of Chilton, Oxfordshire. With a strong commitment to employee growth, a competitive benefits package, and a collaborative culture that values innovation and member focus, you'll have the autonomy to shape the future of the UK's largest garden gift card scheme while working alongside passionate colleagues dedicated to making a real impact in the horticultural industry.

Horticultural Trades Association

Contact Details:

Horticultural Trades Association Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head of Gifting Experience

Get Hands-On at Local Events

Hit up local horticulture fairs, plant shows, and farmer’s markets. These gatherings are a goldmine for networking and usually attract employers looking for passionate candidates. Chat with the vendors and fellow enthusiasts; you never know who might know about a full-time opening at a place like Horticultural Trades Association.

Join Gardening Clubs and Online Communities

Become part of local gardening clubs or online forums where like-minded folks share tips and job leads. These communities can often clue you in on upcoming vacancies. Remember, people in these groups often work in the industry and can help us get our foot in the door at places like Horticultural Trades Association.

Show Off Your Green Thumb

Consider creating a public portfolio showcasing your gardening projects, designs, or any unique plants you've cultivated. A well-documented journey through your horticulture experiences can make you stand out when chasing full-time roles. It’s basically your way of shouting, 'Look at what I can do!' to potential employers.

Apply Early and Often!

The horticulture field can be competitive, especially for full-time roles. Keep an eye on seasonal hiring trends and don’t hesitate to apply as soon as positions open up. Check out our website regularly for openings at Horticultural Trades Association; staying ahead of the game can give us the edge we need.

We think you need these skills to ace Head of Gifting Experience

Commercial Leadership
Customer Experience Management
Relationship Building
Stakeholder Engagement
Strategic Thinking
Project Management
Innovation

Some tips for your application 🫡

Show Off Your Green Thumb:In horticulture, it's all about showcasing your hands-on experience. Make sure your CV highlights any relevant gardening, landscaping, or plant care roles you've held. Also, don’t forget to mention any specific skills like plant identification or pest management that make you a great fit for the position at Horticultural Trades Association.

Include Certifications and Training:If you've got any horticulture-related certifications, such as in organic gardening or landscape design, be sure to include them. This will set you apart from other applicants and show that you’re committed to expanding your knowledge in the field, which is crucial for a full-time role like Head of Gifting Experience.

Tailor Your Cover Letter:Your cover letter should reflect not just your passion for plants but also how your experience aligns with what Horticultural Trades Association is looking for. Share specific examples of projects you've worked on or challenges you've overcome in previous horticultural roles to demonstrate your suitability for the full-time position.

Be Ready to Talk Numbers:When applying for a full-time role in horticulture, it's helpful to quantify your achievements. Did you increase crop yields or reduce waste in a previous job? Highlight these metrics in your CV to give hiring managers at Horticultural Trades Association a clear picture of your capabilities!

How to prepare for a job interview at Horticultural Trades Association

Get to Know Your Plants

Brush up on your plant knowledge! Be prepared to discuss specific species, their growth requirements, and potential pests. Remember, the role involves practical horticultural skills – so don’t be shy about sharing your hands-on experience with various plants and gardening techniques.

Show Off Your Portfolio

If you've worked on garden designs, landscaping projects, or community gardens, bring along a portfolio showcasing your work. Visuals speak a thousand words, and this will help us see your creativity and practical skills in action. Plus, don’t forget to have a few stories about challenges you faced and how you overcame them!

Be Ready for a Plant Quiz

Prepare for some technical questions related to horticulture! We may ask you about soil types, plant propagation methods, or pest management strategies. This helps us assess your depth of knowledge and problem-solving skills – so don’t skip the revision!

Passion for Sustainability

Horticulture often revolves around sustainability practices, so be ready to discuss any experience you have with eco-friendly gardening methods or sustainable designs. This role at Horticultural Trades Association might have a focus on environmental impact, so showing your commitment could set you apart from other candidates.