At a Glance
- Tasks: Manage properties and tenants, ensuring obligations are met and supporting diverse clientele.
- Company: Join Horsham District Council, a friendly team dedicated to high-quality housing services.
- Benefits: Enjoy 28 days annual leave, flexible working, discounts, and a generous pension scheme.
- Other info: Opportunities for professional development and training available.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Experience in private lettings or housing associations, strong communication skills, and a driving licence required.
The predicted salary is between 30000 - 42000 £ per year.
Salary: £34,811 - £37,563 pa (Plus Essential Car User Allowance up to £1,239 pa)
Contract type: Permanent
Interview date: Suitable applicants will be contacted for interview on an ongoing basis
Ref: CS1771
About the role
Are you passionate about making a difference in people's lives through housing? Horsham District Council is looking for a dedicated Housing Officer (Landlord Services) to join our dynamic Housing Services team.
As a Housing Officer (Landlord Services), you will manage a diverse portfolio of properties and tenants, working with private landlords and our council housing company. You will play a crucial role as the vital link between our customers and landlords, helping to ensure safe, affordable, and well-managed housing within our district.
You will be responsible for:
- Managing tenancies and ensuring both tenant and landlord obligations are met, as outlined in the tenancy agreements.
- Supporting a diverse clientele by utilising outreach services to encourage tenancy sustainment.
- Facilitating timely rent collection from tenants and working with outreach services in times of financial hardship.
- Procuring new private sector landlords to participate in either the Council's Private Rented Sector or Private Sector Leasing Schemes
- Working closely with the wider Housing Services team, which handles homelessness, the housing register, and the delivery of new affordable homes.
About you:
To succeed as a Housing Officer (Landlord Services), you will be a solution-focused, people person with the ability to build rapport with individuals from diverse backgrounds and lived experiences. You will have:
- Proven experience working within private lettings or a housing association environment.
- Strong communication and interpersonal skills.
- Competence in IT and excellent attention to detail.
- The ability to work both independently and collaboratively as part of a team.
At Horsham District Council, you will be part of a supportive team that is committed to delivering high-quality housing services. We offer a rewarding work environment where your efforts directly contribute to the wellbeing and stability of our community. to be part of a team making a real difference in the Horsham District.
For an informal discussion about this role please call Hannah Woods, Housing Accommodation Team Leader on 01403 215446.
About us:
We have a friendly and supportive working environment and being a smaller Council, you can really get to know everybody.
We encourage and support our employees to have a healthy work life balance by offering 28 days' (207.2 hours) annual leave plus bank holidays (pro-rata), and flexible/hybrid working options where applicable.
We offer a generous benefits package, including an online discounts platform, and membership of theLocal Government Pension Scheme (LGPS) , which provides an attractive employer contribution.
To support employees' professional development the Council provides reimbursement for professional subscriptions and a number of training opportunities, including extensive in-house learning resources, short courses, Apprenticeships, and qualifications such as Institute of Leadership & Management (ILM), Master of Business Administration (MBA).
Suitable applicants will be contacted for interview on an ongoing basis therefore this advert may close early.
#J-18808-Ljbffr
Housing Officer (Landlord Services) in Horsham employer: Horsham District Council
Horsham District Council is an excellent employer, offering a supportive and friendly work environment where teamwork is valued. With generous leave and a comprehensive benefits package that includes training opportunities, employees can grow their skills while contributing to the community through meaningful work in vehicle maintenance. Join us in Horsham, where your expertise in heavy mechanical engineering will be appreciated and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer (Landlord Services) in Horsham
✨Tip Number 1
Familiarise yourself with the local housing market and the specific challenges faced by tenants and landlords in the Horsham District. This knowledge will help you demonstrate your understanding of the role during any discussions or interviews.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work with private landlords or housing associations. Building these connections can provide valuable insights and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed tenant relationships or resolved conflicts. Being able to share specific examples will showcase your problem-solving skills and ability to build rapport.
✨Tip Number 4
Research the values and mission of Horsham District Council. Understanding their commitment to community wellbeing will allow you to align your responses and show how your personal values match their organisational culture.
We think you need these skills to ace Housing Officer (Landlord Services) in Horsham
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to grasp the responsibilities and requirements of the Housing Officer (Landlord Services) position. This will help you tailor your application to highlight relevant experiences.
Highlight Relevant Experience:In the 'Experience Section' of your application, clearly demonstrate how your previous roles align with the essential criteria outlined in the job profile. Use specific examples from your work in private lettings or housing associations.
Showcase Communication Skills:Since strong communication and interpersonal skills are crucial for this role, provide examples of how you've successfully built rapport with diverse individuals in past positions. This could include any outreach services or tenant support you've been involved in.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. Attention to detail is important for this role, so ensure your application reflects that quality.
How to prepare for a job interview at Horsham District Council
✨Show Your Passion for Housing
Make sure to express your enthusiasm for making a difference in people's lives through housing. Share any personal experiences or motivations that drive your passion for this field, as it will resonate well with the interviewers.
✨Demonstrate Your Communication Skills
As a Housing Officer, strong communication is key. Prepare examples of how you've effectively communicated with diverse groups in the past, whether it's resolving tenant issues or liaising with landlords. This will showcase your interpersonal skills.
✨Highlight Relevant Experience
Be ready to discuss your previous experience in private lettings or housing associations. Use specific examples to illustrate how your background aligns with the responsibilities of managing tenancies and supporting clients.
✨Prepare Questions About the Role
Show your interest by preparing thoughtful questions about the role and the team. Inquire about the challenges they face in landlord services or how they measure success in tenancy sustainment. This demonstrates your proactive approach and genuine interest in the position.
