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- Tasks: Ensure safe roads and efficient traffic flow while engaging with the community.
- Company: Join the friendly team at Horsham District Council's Parking Services.
- Benefits: Enjoy 28 days annual leave, flexible working, and a generous benefits package.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Must have a valid driving licence and good people skills.
- Other info: Opportunities for professional development and a supportive work environment.
The predicted salary is between 24000 - 28000 £ per year.
About the role: Horsham District Council is looking for a Civil Enforcement Officer to join our highly successful Parking Services team. As Civil Enforcement Officer you will play an important role in keeping our roads safe and ensuring that efficient traffic flows are maintained across Horsham District. You will take care of car parking provisions, enforce parking zones, provide school safety patrols and manage the technology that helps keep our streets free‑flowing and our economy thriving. Patrols are both on foot and mobile, working closely with communities to deliver a high‑quality service. The role of a Civil Enforcement Officer is a challenging but rewarding role and is suitable for those with enthusiasm for community engagement and a genuine passion for improving the neighbourhoods in which they work. This role is ideal for those who wish to develop their skills for a career in Parking Services or to obtain relevant experience for careers in other enforcement roles, such as the police service. You will liaise closely with other agencies and council departments to provide holistic solutions to problems in our neighbourhoods. The role provides variety, builds upon a strong teamwork ethic and can deliver job satisfaction and fulfilment. We will support you every step of the way and can provide opportunities for you to develop yourself and reach your true potential. The role operates on a shift basis working 5 days over the 7‑day week including evenings, weekends and Bank Holidays. Rosters include two Saturdays and one Sunday per month. You will be required to work in all weather conditions and undertake a significant amount of walking, clocking up around 10 miles each day.
About you: To succeed as Civil Enforcement Officer, you must hold a current manual driving licence for a minimum of 2 years (vehicles are provided). You will enjoy working with people, be friendly, polite, and willing to offer support, advice and assistance to colleagues and customers. Good numeracy and literacy skills are required, together with good observation and accuracy abilities. Basic computer skills would be an advantage, as you will be using a hand‑held device daily. To undertake the role, you will need a level 2 qualification; this is something that we are willing to provide to the right candidate. A full uniform will be provided including footwear, along with all essential equipment as required.
DBS: Due to the nature of this role it is exempt from the provisions of the Rehabilitation of Offenders Act 1974 and is subject to enhanced Disclosure and Barring Service (DBS) clearance.
Council Vehicles: As this role requires the post holder to drive Council vehicles, periodic driving assessments will be required.
About us: We have a friendly and supportive working environment and being a smaller Council, you can really get to know everybody. We encourage and support our employees to have a healthy work life balance by offering 28 days’ (207.2 hours) annual leave plus bank holidays (pro‑rata), and flexible/hybrid working options where applicable. We offer a generous benefits package including an online platform offering discounts from online retailers and access to a car lease scheme. Staff are also eligible to join the Local Government Pension Scheme (LGPS), where the Council contributes circa 20% of pensionable salary. To support employees’ professional development the Council provides reimbursement for professional subscriptions and a number of training opportunities, including extensive in‑house learning resources, short courses, Apprenticeships, and qualifications such as Institute of Leadership & Management (ILM), Master of Business Administration (MBA).
To apply: If you would like to apply for the role, we highly recommend you show clearly within the ‘Experience Section’ of the application form how you meet the essential criteria detailed within the Role Profile when applying. If you do not make this clear, it is unlikely you will be shortlisted for interview. Internal applicants, if you would like to apply for the role, please submit an expression of interest to HR@horsham.gov.uk explaining clearly how you meet the criteria and what you feel you can bring to the role. Suitable applicants will be contacted for interview on an ongoing basis therefore this advert may close early.
Civil Enforcement Officer in Horsham employer: Horsham District Council
Contact Detail:
Horsham District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer in Horsham
✨Tip Number 1
Get to know the role inside out! Research what a Civil Enforcement Officer does and how they impact the community. This will help you speak confidently about your passion for the job during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former Civil Enforcement Officers on LinkedIn or local community groups. They can provide insider tips and might even give you a heads-up about job openings.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to community engagement and problem-solving. Role-play with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Horsham District Council team. Don’t miss out!
We think you need these skills to ace Civil Enforcement Officer in Horsham
Some tips for your application 🫡
Show Off Your Experience: When filling out the application, make sure to highlight your relevant experience in the 'Experience Section'. We want to see how you meet the essential criteria, so don’t hold back on showcasing your skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Civil Enforcement Officer role.
Tailor Your Application: Make sure to tailor your application to the job description. Use keywords from the role profile to demonstrate that you understand what we’re looking for and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and is considered promptly!
How to prepare for a job interview at Horsham District Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Civil Enforcement Officer. Familiarise yourself with the key tasks like enforcing parking zones and community engagement. This will help you demonstrate your enthusiasm and readiness for the role.
✨Showcase Your People Skills
As this role involves working closely with the community, be prepared to discuss your experience in customer service or community engagement. Share specific examples where you've helped others or resolved conflicts, as this will highlight your friendly and supportive nature.
✨Demonstrate Your Attention to Detail
Good observation and accuracy skills are crucial for this position. During the interview, mention any experiences where your attention to detail made a difference, whether it was in previous jobs or personal projects. This will show that you can handle the responsibilities effectively.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific situations on the job, such as dealing with difficult customers or managing traffic flow. Think through these scenarios beforehand and be ready to explain your thought process and decision-making skills.