At a Glance
- Tasks: Lead a team and deliver exceptional service to guests in a vibrant pub setting.
- Company: Join the Horse & Jockey, a traditional pub in Sutton Coldfield.
- Benefits: Flexible shifts, competitive pay, discounts, and fun team socials.
- Other info: Dynamic environment with opportunities for personal and professional development.
- Why this job: Be part of a community that values great service and personal growth.
- Qualifications: Passion for training others and excellent guest service skills.
The predicted salary is between 22000 - 28000 £ per year.
Horse & Jockey in Sutton Coldfield is looking for a Shift Supervisor to lead a dedicated team and deliver exceptional service to guests. If you're passionate about training others and love working in a vibrant setting, this is the opportunity for you.
This role offers flexible shifts, competitive pay, discounts across brands, and team socials. Join us at this traditional pub and be part of a community that values great service and personal growth.
Shift Lead & Guest Service Champion - Flexible Shifts in Sutton Coldfield employer: Horse & Jockey
At Horse & Jockey in Sutton Coldfield, we pride ourselves on being an excellent employer that fosters a vibrant work culture and prioritises employee growth. With flexible shifts, competitive pay, and exciting team socials, we create an environment where passionate individuals can thrive while delivering exceptional service to our guests. Join us and be part of a community that values both great service and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Lead & Guest Service Champion - Flexible Shifts in Sutton Coldfield
✨Tip Number 1
Network like a pro! Chat with friends, family, or even regulars at your local pub. You never know who might have a lead on a Shift Lead position or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for guest service shine through. Share stories about how you've trained others or created memorable experiences for guests.
✨Tip Number 3
Be flexible and open-minded! Since the role offers flexible shifts, highlight your adaptability during interviews. Employers love candidates who can fit into various schedules and roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our community.
We think you need these skills to ace Shift Lead & Guest Service Champion - Flexible Shifts in Sutton Coldfield
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see how much you love working in a vibrant setting and delivering exceptional service to guests.
Highlight Your Leadership Skills:As a Shift Lead, you'll be guiding a team, so make sure to showcase any experience you have in training or leading others. We’re looking for someone who can inspire and motivate their colleagues!
Be Authentic:Don’t be afraid to let your personality come through in your application. We value authenticity and want to get to know the real you, so share your unique experiences and what makes you a great fit for our community.
Apply Through Our Website:To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your amazing skills and passion for the role!
How to prepare for a job interview at Horse & Jockey
✨Know the Venue
Before your interview, take some time to familiarise yourself with the Horse & Jockey. Visit the pub if you can, check out their menu, and understand their vibe. This will help you show genuine interest and give you a chance to discuss how you can contribute to their community.
✨Showcase Your Leadership Skills
As a Shift Lead, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully trained or motivated others. Highlight any specific situations where your leadership made a difference in service quality.
✨Emphasise Customer Service Passion
This role is all about delivering exceptional service. Be ready to share stories that showcase your passion for customer service. Think of times when you went above and beyond for a guest, and how that aligns with the values of the Horse & Jockey.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they celebrate successes. This shows you're genuinely interested in being part of their community and helps you assess if it's the right fit for you.
