At a Glance
- Tasks: Welcome guests, serve food, and help in the kitchen and bar.
- Company: Join the vibrant Ember Inns community with a traditional pub atmosphere.
- Benefits: Flexible shifts, 33% dining discount, earned wage access, and team socials.
- Other info: Enjoy 28 days holiday, high-street discounts, and free shares!
- Why this job: Be part of a fun team and create memorable experiences for guests.
- Qualifications: No experience needed, just a friendly attitude and willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
Overview
No CV to hand? No problem! We’ve made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
As a Team Member at the Horse & Jockey, you will become a master of all trades. You’ll offer a warm welcome and excellent service in our restaurants and, with support and training from us, you’ll be able to help out in the kitchen and on the bar too!
Join us at Ember Inns, a local to be proud of. Think traditional pub grub, roaring fires and real ales set at the heart of the community. If you want to be part of the Inn crowd, we want to hear from you.
What’s in it for me:
- Flexible shifts - to fit around you.
- Love dining out? You'll love it even more with a massive 33% discount across all our brands.
- 20% discount off all of our brands for friends and family.
- Earned Wage Access – no more waiting for payday, you can access your earned pay when you need it.
- Team Socials – work hard, play hard!
On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There’s also a free employee helpline to support you with whatever life throws at you.
Responsibilities:
- Greet, serve and look after our guests ensuring they can't wait to come back.
- Maintain the highest standards of cleanliness and safety.
- Support the kitchen preparing, cooking and presenting food.
- Work with our team to create a friendly atmosphere our guests will love.
Compensation: Competitive salary
Front of House - Team Member in Sutton Coldfield employer: Horse & Jockey
At Ember Inns, we pride ourselves on being a fantastic employer that values our team members and their growth. With flexible shifts, generous discounts across our brands, and a supportive work culture that encourages camaraderie through team socials, we ensure that every employee feels valued and part of the community. Located in the heart of the community, the Horse & Jockey offers a unique opportunity to engage with guests while developing your skills in a friendly and welcoming environment.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House - Team Member in Sutton Coldfield
✨Tip Number 1
Get to know the venue! Before you apply, pop in for a drink or a meal. This way, you can get a feel for the atmosphere and even chat with current staff. It shows you're genuinely interested and gives you some great talking points for your application.
✨Tip Number 2
Be yourself during the interview! We want to see your personality shine through. Share your experiences and how they relate to the role. Remember, it’s all about creating that warm, welcoming vibe we love at the Horse & Jockey.
✨Tip Number 3
Show off your flexibility! Mention your availability and willingness to take on different roles, whether it's serving, kitchen help, or bar work. We appreciate team members who can adapt and jump in wherever needed.
✨Tip Number 4
Apply through our website! It’s quick and easy, and you won’t need a CV. Just fill out the form, and we’ll get to know you better. Plus, it’s a great way to show you’re tech-savvy and ready to embrace our modern application process.
We think you need these skills to ace Front of House - Team Member in Sutton Coldfield
Some tips for your application 🫡
Keep it Simple:No need to overthink it! Our application form is designed to be quick and easy, so just be yourself and answer the questions honestly. We want to get to know the real you!
Show Your Personality:We love a bit of character! Use the space provided to let your personality shine through. Whether it's your passion for hospitality or your favourite pub dish, make it memorable!
Be Clear and Concise:While we want to hear about you, keep your answers clear and to the point. This helps us understand your experience and what you can bring to our team without wading through too much info.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way to get your application in front of us. Plus, you’ll be one step closer to joining the Inn crowd at Ember Inns!
How to prepare for a job interview at Horse & Jockey
✨Know the Venue
Before your interview, take a moment to familiarise yourself with the Horse & Jockey. Check out their menu, understand their vibe, and maybe even pop in for a drink. This shows genuine interest and helps you connect with the team during your chat.
✨Showcase Your People Skills
As a Front of House Team Member, your ability to interact with guests is key. Prepare examples of how you've provided excellent customer service in the past. Think about times when you turned a negative experience into a positive one – that’s the kind of stuff they want to hear!
✨Be Ready to Adapt
This role requires flexibility, so be prepared to discuss how you can juggle different tasks, from serving customers to helping in the kitchen. Share experiences where you’ve had to think on your feet or switch roles quickly – it’ll show you’re a team player who can handle the hustle.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team socials, training opportunities, or what a typical shift looks like. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you.
