At a Glance
- Tasks: Create a fun and safe environment for children while assisting parents and managing play areas.
- Company: Join a vibrant team at a leading family-friendly venue.
- Benefits: Flexible shifts, 33% dining discount, financial toolkit, and team socials.
- Other info: Enjoy 28 days paid holiday, high-street discounts, and free shares!
- Why this job: Make a difference in children's lives while having fun and building friendships.
- Qualifications: Must love working with children and be adaptable in various situations.
You’ll be responsible for maintaining high standards of play for all children, while promoting a happy yet safe atmosphere, overseeing the soft play area and assisting parents with any needs. It goes without saying that you must love working with children, have a good sense of humour and be a responsible and organised person.
Due to the nature of the role, successful applicants will be required to undergo a Disclosure and Barring Service (DBS) check as part of the recruitment process.
WHAT YOU’LL DO IN THIS ROLE:
- Answering guest queries on products, prices & house facilities/activities
- Dealing with enquiries by telephone in a warm & friendly manner, endeavouring at all times to accommodate their requests
- Ensure a clean & tidy environment at all times & ensure that the reception area is tidy & ready for service at all times
- Help create a fun, exciting & safe environment so that every guest leaves wanting to return
- Help run children’s Birthday parties, taking control and interacting with the children
- Face painting & Balloon modelling
- Selling of various food and drink items to guests
- Someone who is able to adapt behaviour to different situations
- Who also is able to generate ideas to increase sales/improve standards
- Who also has the ability to work within an already amazing team!
- Someone who has the ability to manage and control large groups of guests.
- Oh and not forgetting, enjoys working with children!
- Flexible shifts - to fit around the other important things in life.
- Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Never a dull moment - fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Waiting Staff in Stockton-on-Tees employer: Horse & Jockey
At M&B, we pride ourselves on being an exceptional employer, offering a vibrant work culture where laughter and teamwork thrive. Our flexible shifts cater to your lifestyle, while generous benefits like a 33% discount across our dining brands, financial support through Wagestream, and opportunities for personal growth ensure that you feel valued and supported. Join us in creating memorable experiences for children and families in a fun, safe environment, and enjoy the camaraderie of a dedicated team that feels like family.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Staff in Stockton-on-Tees
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Horse & Jockey. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Horse & Jockey
Don't be shy about reaching out to Horse & Jockey directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Horse & Jockey and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Horse & Jockey
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
