At a Glance
- Tasks: Lead a team, serve guests, and ensure a welcoming atmosphere.
- Company: Join Ember Inns, a community-focused pub with a warm vibe.
- Benefits: Flexible shifts, 33% dining discount, financial toolkit, and fun team socials.
- Other info: Enjoy 28 days holiday, high-street discounts, and free shares!
- Why this job: Make lasting friendships while creating memorable experiences for guests.
- Qualifications: Passion for service and leadership skills.
The predicted salary is between 20000 - 25000 £ per year.
Overview
As Shift Supervisor at the Horse & Jockey, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Ember Inns, a local to be proud of. Think, traditional pub grub, roaring fires and real ales set at the heart of the community. If you want to be part of the Inn crowd, we want to hear from you.
What’s in it for me?
- Flexible shifts - to fit around you.
- 33% discount across all our brands.
- 20% discount off all of our brands for friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Team Socials – work hard, play hard!
- Pension; 28 days paid holiday; high-street shopping discounts; free shares.
- Free employee helpline to support you with whatever life throws at you.
Responsibilities
- Be part of the day-to-day running of the site: acting as a host, serving guests and confidently leading your team.
- Be a shift leader.
- Be a role model for your teams, helping with their training.
- Maintain high standards of cleanliness and safety.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Shift Supervisor employer: Horse & Jockey
At Ember Inns, we pride ourselves on being an excellent employer, offering a vibrant work culture where every team member is valued and supported. As a Shift Supervisor, you'll enjoy flexible shifts, generous discounts across our brands, and opportunities for personal growth within a community-focused environment. Join us for fun team socials and a chance to make lifelong friends while delivering exceptional service in a traditional pub setting.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor
✨Tip Number 1
Get to know the venue! Before your interview, pop into the Horse & Jockey and soak up the atmosphere. Chat with staff and customers to get a feel for the place – it’ll help you stand out when you show genuine interest in their community vibe.
✨Tip Number 2
Practice your people skills! As a Shift Supervisor, you'll be leading a team and interacting with guests. Role-play common scenarios with friends or family to boost your confidence and showcase your passion for great service during the interview.
✨Tip Number 3
Be ready to share your experiences! Think of examples where you've led a team or provided excellent customer service. We want to hear how you’ve made a difference in previous roles, so have those stories at the ready!
✨Tip Number 4
Apply through our website! It’s quick and easy, and we love seeing applications come directly from enthusiastic candidates like you. Plus, it shows you’re keen on joining the Ember Inns family!
We think you need these skills to ace Shift Supervisor
Some tips for your application 🫡
Keep it Simple:Our application form is designed to be quick and easy, so don’t overthink it! Just be yourself and share what makes you a great fit for the Shift Supervisor role.
Show Your Passion:We love seeing enthusiasm for great service and teamwork. Make sure to highlight your passion for hospitality and how you can lead a team to create memorable experiences for our guests.
Be Specific:When filling out the form, give us specific examples of your past experiences. Whether it’s leading a team or providing excellent customer service, we want to know how you’ve made an impact!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to get your application and for you to join the Inn crowd. We can’t wait to hear from you!
How to prepare for a job interview at Horse & Jockey
✨Know the Venue
Before your interview, take some time to familiarise yourself with the Horse & Jockey. Understand its vibe, menu, and what makes it special. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Show Your Passion for Service
As a Shift Supervisor, you'll need to demonstrate your passion for great service. Think of examples from your past experiences where you've gone above and beyond for customers or helped train others. Share these stories during your interview to highlight your commitment to excellent service.
✨Be a Team Player
Emphasise your ability to lead and work within a team. Discuss how you've successfully collaborated with others in previous roles, and be ready to share how you would support and train your team at the Horse & Jockey. They want someone who can inspire and uplift their colleagues!
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, the team dynamics, and the company culture. This shows that you're not only interested in the job but also in how you can contribute to making the Horse & Jockey a welcoming place for guests.
