Shift Supervisor

Shift Supervisor

Full-Time 20000 - 25000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team, serve guests, and ensure a welcoming atmosphere.
  • Company: Join Ember Inns, a community-focused pub with a warm vibe.
  • Benefits: Flexible shifts, 33% dining discount, financial toolkit, and fun team socials.
  • Other info: Enjoy 28 days holiday, shopping discounts, and free shares!
  • Why this job: Make lasting friendships while creating memorable experiences for guests.
  • Qualifications: Passion for service and leadership skills.

The predicted salary is between 20000 - 25000 £ per year.

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Part Time Shift Supervisor at the Horse & Jockey, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Ember Inns, a local to be proud of. Think, traditional pub grub, roaring fires and real ales set at the heart of the community. If you want to be part of the Inn crowd, we want to hear from you.

WHAT’S IN IT FOR ME?

  • Flexible shifts - to fit around you.
  • Love dining out? You'll love it even more with a massive 33% discount across all our brands.
  • 20% discount off all of our brands for friends and family.
  • Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
  • Never a dull moment – fun, laughs and lifelong friends!
  • Team Socials – work hard, play hard!
  • Pension; 28 days paid holiday; high-street shopping discounts; and free shares!
  • Free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING?

AS SHIFT SUPERVISOR YOU’LL…

  • Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
  • Be a shift leader.
  • Be a role model for your teams, helping with their training.
  • Maintain high standards of cleanliness and safety.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Shift Supervisor employer: Horse & Jockey

At M&B, we pride ourselves on being an exceptional employer, offering a vibrant work culture where laughter and teamwork thrive. Our flexible shifts cater to your lifestyle, while generous benefits like a 33% discount across our dining brands, financial support through Wagestream, and opportunities for personal growth ensure that you feel valued and supported. Join us in creating memorable experiences for children and families in a fun, safe environment, and enjoy the camaraderie of a dedicated team that feels like family.

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Contact Details:

Horse & Jockey Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Shift Supervisor

Tip Number 1

Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.

Tip Number 2

Practice your people skills! As a Shift Supervisor, you'll be leading a team and interacting with guests. Role-play common scenarios with friends to boost your confidence.

Tip Number 3

Be ready to share your passion for service! Think of examples from your past experiences where you went above and beyond for customers or helped train others.

Tip Number 4

Apply through our website! It’s quick and easy, and we love seeing candidates who take the initiative. Plus, it shows you're keen to join the Ember Inns family!

We think you need these skills to ace Shift Supervisor

Leadership Skills
Customer Service
Team Management
Training and Development
Communication Skills
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Keep it Simple:Our application form is designed to be quick and easy, so don’t overthink it! Just answer the questions honestly and let your personality shine through.

Show Your Passion:We love seeing enthusiasm for great service and teamwork. Make sure to highlight any experiences that showcase your passion for hospitality and leading a team!

Be Yourself:We want to get to know the real you! Don’t be afraid to let your unique qualities come through in your answers. Authenticity goes a long way with us.

Apply Through Our Website:For the best experience, make sure to apply directly through our website. It’s super user-friendly and will get your application to us in no time!

How to prepare for a job interview at Horse & Jockey

Know the Venue

Before your interview, take a moment to familiarise yourself with the Horse & Jockey. Understand its vibe, menu, and what makes it special. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.

Show Your Passion for Service

As a Shift Supervisor, you'll be leading a team and ensuring guests have a great experience. Be ready to share examples of how you've provided excellent service in the past or how you've trained others. This will demonstrate your commitment to the role and the values of the company.

Prepare for Team Dynamics

Think about how you can contribute to a positive team environment. Be prepared to discuss your leadership style and how you handle challenges within a team. Highlight any experiences where you've successfully motivated or supported your colleagues.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about team socials, training opportunities, or how they maintain high standards of cleanliness and safety. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.