At a Glance
- Tasks: Welcome guests, serve food, and help in the kitchen and bar.
- Company: Join the vibrant Ember Inns community with a traditional pub atmosphere.
- Benefits: Flexible shifts, 33% dining discount, earned wage access, and team socials.
- Other info: Enjoy 28 days paid holiday, high-street discounts, and free shares!
- Why this job: Be part of a fun team and enjoy great perks while gaining valuable experience.
- Qualifications: No prior experience needed, just a friendly attitude and willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
No CV to hand? No problem! We’ve made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
As a Team Member at the Horse & Jockey, you will become a master of all trades. You’ll offer a warm welcome and excellent service in our restaurants and, with support and training from us, you’ll be able to help out in the kitchen and on the bar too!
Join us at Ember Inns, a local to be proud of. Think traditional pub grub, roaring fires and real ales set at the heart of the community. If you want to be part of the Inn crowd, we want to hear from you.
What’s in it for me:
- Flexible shifts - to fit around you.
- Love dining out? You'll love it even more with a massive 33% discount across all our brands.
- 20% discount off all of our brands for friends and family.
- Earned Wage Access – no more waiting for payday, you can access your earned pay when you need it.
- Team Socials – work hard, play hard!
On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There’s also a free employee helpline to support you with whatever life throws at you.
Responsibilities:
- Greet, serve and look after our guests ensuring they can't wait to come back.
- Maintain the highest standards of cleanliness and safety.
- Support the kitchen preparing, cooking and presenting food.
- Work with our team to create a friendly atmosphere our guests will love.
Compensation: Competitive salary
Front of House - Team Member employer: Horse & Jockey
At Ember Inns, we pride ourselves on being a fantastic employer that values flexibility and community spirit. As a Front of House Team Member, you'll enjoy a vibrant work culture with opportunities for personal growth, generous discounts across our brands, and the chance to be part of a supportive team that celebrates hard work and camaraderie. With benefits like Earned Wage Access and free shares, we ensure that our employees feel valued and rewarded in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House - Team Member
✨Tip Number 1
Get to know the venue! Before you apply, pop in for a drink or a meal. This way, you can get a feel for the atmosphere and even chat with current staff. It shows genuine interest and helps you stand out!
✨Tip Number 2
When you fill out our quick application form, be yourself! Highlight your personality and any relevant experience, even if it’s not in hospitality. We love seeing what makes you unique!
✨Tip Number 3
Follow up after applying! A friendly message expressing your enthusiasm can go a long way. It shows you're keen and ready to join the team at the Horse & Jockey.
✨Tip Number 4
Prepare for the interview by thinking about how you can contribute to creating that friendly atmosphere we pride ourselves on. Share examples of how you've made others feel welcome in the past!
We think you need these skills to ace Front of House - Team Member
Some tips for your application 🫡
Keep it Simple:Our application form is designed to be quick and easy, so don’t overthink it! Just be yourself and answer the questions honestly. We want to get to know the real you!
Show Your Personality:We love a friendly vibe at the Horse & Jockey, so let your personality shine through in your answers. Share what makes you unique and why you’d be a great fit for our team!
Highlight Relevant Experience:Even if you don’t have formal experience, think about any customer service roles or teamwork situations you’ve been in. Mention these in your application to show us you’re ready to jump in!
Apply Through Our Website:To make things super easy, head over to our website to fill out the application form. It’s quick, mobile-friendly, and we can’t wait to hear from you!
How to prepare for a job interview at Horse & Jockey
✨Know the Venue
Before your interview, take a moment to familiarise yourself with the Horse & Jockey. Check out their menu, understand their vibe, and maybe even pop in for a drink. This shows genuine interest and helps you connect with the team during your chat.
✨Showcase Your People Skills
As a Front of House Team Member, your ability to interact with guests is key. Prepare examples of how you've provided excellent customer service in the past. Think about times when you turned a negative experience into a positive one – that’s the kind of stuff they want to hear!
✨Be Ready to Talk Teamwork
This role is all about collaboration. Be prepared to discuss how you work well in a team, especially in busy environments. Share stories where you’ve supported colleagues or contributed to a friendly atmosphere – it’ll show you’re a great fit for their community spirit.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team socials, training opportunities, or what a typical shift looks like. This not only shows your enthusiasm but also helps you gauge if this is the right place for you.
