At a Glance
- Tasks: Carry out repairs and maintenance in tenants' homes, ensuring safety and compliance.
- Company: Hornsey Housing Trust, dedicated to providing affordable housing and support services.
- Benefits: Full-time role with opportunities for skill development and community impact.
- Other info: Dynamic work environment with a focus on tenant satisfaction and quality service.
- Why this job: Make a difference in people's lives while honing your multi-trade skills.
- Qualifications: Experience in plumbing, carpentry, and customer service is essential.
The predicted salary is between 35000 - 40000 £ per year.
Hornsey Housing Trust provides affordable housing and support services in the London Borough of Haringey, enabling older people to live independently in their chosen communities. The Trust focuses on delivering quality homes and value-for-money services while placing tenants at the centre of all decisions. Residents come from a wide range of ages, cultures, and ethnic backgrounds, primarily in Hornsey, Crouch End, Tottenham, and Highgate. The Trust specialises in housing older people, with a minimum allocation age of 45 and an average resident age of 70. Around one-third of its homes are sheltered housing schemes offering additional services for more vulnerable residents.
This is a full-time, on-site Repairs Operative role based in London. The Repairs Operative will carry out day-to-day maintenance, repair, and other tasks in tenants’ homes and communal areas, ensuring properties are safe, well-maintained, and compliant with relevant standards. Responsibilities include:
- Diagnosing and troubleshooting faults
- Completing repairs within competence
- Prioritising urgent and emergency repairs
- Visiting multiple properties
- Recording work completed
- Ordering or requesting materials
- Updating job records accurately
- Liaising with tenants and colleagues
- Scheduling follow-up visits where necessary
- Contributing to delivering a high level of satisfaction and service quality
Skills & abilities:
- Demonstrable competence within a primary trade (general plumbing, carpentry)
- Various multi-trade skills and experience (tiling, painting and plastering), sufficient to enable the completion of repairs at the first visit (first time fix)
- Experience of working in a customer focused environment
- Proven ability to work methodically, follow procedures and accurately record data and information
- Ability to work with minimal supervision and demonstrate organisational and time management skills
- Ability to make decisions and solve problems seeking any advice required
- Ability to carry out physical tasks and lift weights in accordance with Health and Safety guidelines
- Ability to operate safely having considered any environmental circumstances and possible risks
StudySmarter Expert Advice🤫
We think this is how you could land On-Site Repairs Operative — Multi-Trade Pro in London
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace On-Site Repairs Operative — Multi-Trade Pro in London
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Hornsey Housing Trust's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Hornsey Housing Trust. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Hornsey Housing Trust
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Hornsey Housing Trust.
