At a Glance
- Tasks: Lead a vibrant sailing club, overseeing operations, member engagement, and financial sustainability.
- Company: Hornet Services Sailing Club, a not-for-profit supporting Armed Forces members.
- Benefits: Permanent full-time role with community impact and leadership opportunities.
- Why this job: Make a real difference in a beloved organisation while enjoying diverse responsibilities.
- Qualifications: Experience in multi-functional management, financial oversight, and facilities management.
- Other info: Join a passionate team and shape the future of a cherished community hub.
The predicted salary is between 36000 - 60000 £ per year.
We are delighted to be partnering with Hornet Services Sailing Club, a not-for-profit members' Club providing high-quality and affordable sailing, marina and social facilities for serving and veteran members of the Armed Forces and MOD civil servants. The Club operates a 180-berth marina, a busy clubhouse with a 7-day a week bar and restaurant, a varied programme of formal and social events, leased and listed buildings (including Grade 2* listed), and boat storage facilities.
With 500 members, 180 berth holders and an annual turnover of circa £1.1m, the new Club General Manager will be the most senior paid staff member and hold full responsibility for the Club's performance, financial sustainability and day-to-day delivery. Working closely with the Commodore, Flag Officers and Committee, and supported by a management team, you will shape the overall member experience while ensuring the Club operates safely, efficiently and in line with its values and traditions.
This is a broad, hands-on leadership role where no two days are the same. You will oversee marina operations, hospitality services, estate and facilities management, governance and compliance, staff leadership and member engagement. You will have genuine scope to influence standards, develop people, improve systems and processes and ensure the long-term sustainability of a much-loved organisation.
To succeed in this role, you'll bring:
- Relevant professional experience, including the management of a multi-functional organisation and strategic business planning and delivery
- Facilities management, including overseeing infrastructure and maintenance projects
- Strong financial management capability, including ownership of budgets of circa £1million
- A working knowledge of employment law, HR best practice, GDPR and staff development
- Comprehensive understanding of bar and catering principles
- Experience of sailing, marina or waterside operations (highly beneficial, but not essential)
If you are a capable, people-centered leader who enjoys variety, responsibility and the opportunity to make a visible impact, this role offers a rare chance to combine operational leadership with community, heritage and purpose.
Contract & Hours: Permanent, full-time. Weekdays with some Saturdays and evenings as required
Closing date: 3rd February 2026
Charisma vetting interviews must be completed by 12th February, prior to shortlisting on the 13th. Interviews with Hornet Services Sailing Club: w/c 23rd February onwards.
Club General Manager in London employer: Hornet Services Sailing Club
Contact Detail:
Hornet Services Sailing Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Club General Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the sailing and hospitality sectors. Attend local events or join relevant groups to meet people who might know about opportunities at Hornet Services Sailing Club.
✨Tip Number 2
Prepare for the interview by researching the club's values and traditions. Think about how your experience aligns with their mission and be ready to share specific examples of how you can enhance member engagement and operational efficiency.
✨Tip Number 3
Showcase your leadership style! Be prepared to discuss how you’ve developed teams and improved systems in previous roles. The more you can demonstrate your people-centred approach, the better!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Hornet Services Sailing Club.
We think you need these skills to ace Club General Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Club General Manager role. Highlight your leadership experience, financial management skills, and any relevant knowledge of marina operations to catch our eye!
Craft a Compelling Supporting Statement: Your supporting statement is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed teams or improved processes in previous positions.
Show Your Passion for Community and Heritage: We love candidates who are genuinely passionate about community and heritage. In your application, express your enthusiasm for working with serving and veteran members of the Armed Forces and how you can contribute to their experience at the club.
Apply Through Our Website: Don't forget to submit your application through the Charisma website! It's the best way for us to receive your CV and supporting statement, ensuring you’re considered for this exciting opportunity.
How to prepare for a job interview at Hornet Services Sailing Club
✨Know Your Club Inside Out
Before the interview, make sure you research Hornet Services Sailing Club thoroughly. Understand its history, values, and the services it offers. This will not only show your genuine interest but also help you align your answers with the club's mission.
✨Showcase Your Leadership Skills
As a Club General Manager, you'll be leading a diverse team. Prepare examples of how you've successfully managed teams in the past, focusing on your people-centred approach. Highlight any specific instances where you improved team performance or member engagement.
✨Financial Savvy is Key
Given the financial responsibilities of this role, brush up on your financial management skills. Be ready to discuss your experience with budgets, financial planning, and how you've ensured financial sustainability in previous roles. Use specific figures to demonstrate your impact.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges the club might face, such as managing events or handling member complaints, and prepare thoughtful strategies on how you'd address them.