At a Glance
- Tasks: Lead the Functions team to create unforgettable dining experiences on cruises.
- Company: Join City Cruises UK, a vibrant part of the Hornblower Group.
- Benefits: Flexible hours, competitive pay, and opportunities for career growth.
- Other info: Work in a dynamic environment with a focus on food safety and guest satisfaction.
- Why this job: Be part of an exciting team delivering exceptional service on the water.
- Qualifications: Must be over 18 and have a passion for hospitality and teamwork.
The predicted salary is between 31500 - 38500 £ per year.
City Cruises UK, part of the Hornblower Group, operates dining cruises and private charters across London and York.
The F&B Supervisor leads the Functions team to deliver exceptional guest experiences onboard all dining cruises and private hire events, ensuring food safety and service standards are consistently met.
The role requires flexibility to work a 42.5-hour week, including weekends and bank holidays, with eligibility to serve alcohol (over 18).
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Functions Supervisor — Cruise Dining Lead (5/7 Flexible) employer: Hornblower
City Cruises UK is an exceptional employer, offering a vibrant work culture that prioritises employee development and teamwork. With a focus on safety and customer satisfaction, employees enjoy opportunities for growth within the tourism industry while being part of a dynamic team that values integrity and excellence. Working in the heart of London, you will experience the thrill of the River Thames while contributing to memorable experiences for our passengers.
StudySmarter Expert Advice🤫
We think this is how you could land Functions Supervisor — Cruise Dining Lead (5/7 Flexible)
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hornblower. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hornblower
Don't be shy about reaching out to Hornblower directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Functions Supervisor — Cruise Dining Lead (5/7 Flexible)
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hornblower and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hornblower
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
