At a Glance
- Tasks: Ensure safe discharge of water systems and maintain vessels across the London fleet.
- Company: Join City Cruises UK, a leader in unforgettable experiences on the River Thames.
- Benefits: Enjoy a competitive salary, flexible shifts, and opportunities for growth.
- Other info: Embrace a diverse and inclusive workplace with a focus on teamwork and safety.
- Why this job: Be part of a dynamic team ensuring safety and compliance while enjoying the river life.
- Qualifications: 5 years of vessel crewing experience and knowledge of marine maintenance required.
The predicted salary is between 35000 - 35000 £ per year.
City Cruises UK is part of the City Experiences division of the Hornblower Group, a global leader in world‑class experiences and transportation services. We operate public dining and sightseeing cruises as well as private charters for corporate events, birthday parties, weddings, or other special occasions across London and York.
Job Type: Full‑time, permanent. Salary: £35,000 per year. Shift rotation: 4 on, 4 off.
The primary responsibility of this role is to ensure the safe and compliant discharge and pumping of black and grey water systems, oversee fuel bunkering operations, and carry out vessel maintenance across the London fleet, including painting, cleanliness, and general interior and exterior upkeep. The role also includes pier upkeep, maintaining cleanliness, and supporting facilities maintenance.
Duties And Responsibilities
- Environmental & Compliance
- Ensure all black water discharge and fuel bunkering operations comply with company environmental procedures and PLA regulations.
- Maintain accurate records of pump-outs, inspections, maintenance, and incidents.
- Reporting of system failures, overflows, or suspected pollution incidents as per company and PLA procedures.
- Ensure compliance with company Safety Management System (SMS) and HELM reporting platform.
- Support environmental audits and inspections conducted by the PLA, MCA, Environment Agency, or other relevant authorities.
- Vessel Operations & Engineering
- Crew vessels on the River Thames safely, in accordance with company, port and flag state regulations when required.
- Crew company tanker barge during daily operations, when required.
- Complete weekly vessel checks and logs with particular attention to safety equipment and machinery.
- Assist in dry docking works as required.
- Complete Preventive Maintenance Schedules (PMS).
- Carry out Corrective Maintenance (CM) as required.
- Conduct bunkering operations across the fleet.
- Conduct Black Water discharge operations across fleet.
- Manage domestic water systems across the fleet.
- Assist in painting, carpentry, plumbing, and general engineering works on vessels and company assets.
- Report maintenance defects or incidents via the company reporting platform (HELM) and Safety Management System (SMS).
- Respond promptly to maintenance requests raised in the HELM system and close tasks upon completion.
- Maintenance, upkeep and cleanliness of vessels, operational base, piers, and off‑site locations.
- Reporting & Administration
- Maintain accurate logs and statutory records.
- Report maintenance defects and incidents via HELM and SMS.
- Ensure all assigned maintenance tasks are completed and closed appropriately.
- Cultural & Company Expectations
- Act as an Ambassador for the RESPECT Service System & Values.
- Undertake additional duties as reasonably required.
Requirements & Qualifications
Experience & Knowledge
- Essential
- Minimum 5 years’ experience crewing vessels.
- Working knowledge of marine maintenance and engineering.
- Semi‑skilled in multiple trades.
- Proficient in Microsoft Excel, Word, and Outlook.
- Desirable
- RYA Power Boat Level 2.
- Full understanding of Health & Safety afloat and ashore.
- Experience operating under Safety Management Systems.
- Self‑motivated with a willingness to learn and progress.
Personal Skills
- Professional approach with strong attention to safety.
- Strong team player with a genuine desire to support colleagues.
- Excellent communication and organisational skills.
- Proactive, detail‑oriented, and quality‑driven.
- Able to work independently and within a team in high‑pressure environments.
- Strong prioritisation and problem‑solving skills.
- Adaptable and capable of responding quickly to changing operational demands.
- Structured and logical in task execution.
- Collaborative mindset with confidence to challenge and improve processes.
As an equal opportunities’ employer, we are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to create a diverse and inclusive environment. Candidates for employment or promotion will be assessed objectively against the requirements for the position.
Marine Services Technician 3 in London employer: Hornblower Group
City Cruises UK offers a dynamic and rewarding work environment for Marine Services Technicians, with a strong commitment to safety, compliance, and environmental stewardship. Employees benefit from a supportive culture that values teamwork and professional growth, alongside competitive salaries and a unique opportunity to work on the iconic River Thames. With a focus on inclusivity and diversity, City Cruises UK fosters an atmosphere where every team member can thrive and contribute to memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Marine Services Technician 3 in London
✨Tip Number 1
Network like a pro! Reach out to folks in the marine services industry, especially those who work at City Cruises UK. A friendly chat can open doors and give you insider info about the company culture and job expectations.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and knowledge of marine maintenance. Be ready to discuss your experience with black and grey water systems, as well as any relevant safety management systems you've worked with.
✨Tip Number 3
Show off your teamwork skills! City Cruises UK values strong team players, so be sure to highlight examples of how you've collaborated with others in high-pressure situations during your interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the City Cruises UK family.
We think you need these skills to ace Marine Services Technician 3 in London
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your 5+ years of experience crewing vessels. We want to see how your background aligns with the role, so don’t hold back on sharing relevant details!
Be Specific About Skills:When you mention your marine maintenance and engineering knowledge, be specific! We love seeing candidates who can demonstrate their semi-skilled trades and how they apply them in real-world scenarios.
Tailor Your Application:Take a moment to tailor your application to our job description. Use keywords from the posting, like 'safety management systems' and 'preventive maintenance schedules', to show us you’re the perfect fit!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep everything organised. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Hornblower Group
✨Know Your Stuff
Make sure you brush up on your marine maintenance and engineering knowledge. Be ready to discuss your experience crewing vessels and any specific tasks you've handled, like black water discharge or fuel bunkering operations. This will show that you're not just familiar with the role but also passionate about it.
✨Safety First
Since safety is a big deal in this role, be prepared to talk about your understanding of Health & Safety regulations both afloat and ashore. Share examples of how you've prioritised safety in past roles, and demonstrate your commitment to maintaining a safe working environment.
✨Show Off Your Team Spirit
This position requires a strong team player, so think of examples where you've collaborated effectively with others. Highlight your communication skills and how you've supported colleagues in high-pressure situations. A positive attitude towards teamwork can really set you apart!
✨Be Proactive and Adaptable
The job demands someone who can respond quickly to changing operational needs. Prepare to discuss times when you've had to adapt to unexpected challenges or take the initiative in problem-solving. This will showcase your proactive mindset and ability to thrive in dynamic environments.
