At a Glance
- Tasks: Promote and sell private hire experiences while delivering exceptional hospitality.
- Company: Join City Cruises, a leader in unforgettable experiences on the water.
- Benefits: Competitive salary, bonus incentives, and hybrid working after training.
- Other info: Dynamic role with opportunities to attend exciting events and develop new products.
- Why this job: Be part of creating amazing experiences for guests and grow your sales skills.
- Qualifications: 2+ years of sales experience in events or travel, excellent communication skills.
The predicted salary is between 31500 - 38500 £ per year.
- Sales and Marketing - Charter Sales Executive
- City Cruises London UK, Cherry Garden Pier, London, London, City of, United Kingdom
Job Description
Posted Wednesday, July 29, 2026 at 2:00 AM
This is a full time, fixed term position until the end of November 2026 paying £30,000 p/a plus bonus incentive.
Hybrid working available after training period completed.
Position Summary
City Cruises UK is part of the City Experiences division of the Hornblower Group, a global leader in world-class experiences and transportation services.
We operate public dining and sightseeing cruises as well as private charters for corporate events, birthday parties, weddings, or other special occasions across London and York.
Comments
Known internally as the Charter Sales and Event Delivery Executive – supports our mission to create amazing experiences for our guests by delivering a professional, polite and proactive service.
As a member of our Charter Sales team, you will actively promote and sell our private hire experiences.
You will be passionate about delivering the very best experience for our guests whilst achieving targets and assisting with the growth of this team.
- The ability to interact with guests and internal team members is essential
- Provide exceptional hospitality to guests and coworkers as prescribed in our RESPECT service system
- Provide a smooth and professional sales process that befits the City Cruises UK brand.
- Work closely with the Charter Sales Manager to achieve budgeted sales revenue and profit levels for Direct and Trade boat charters, including boat hire and food and beverage sales
- Assist in the development of key relationships with 3rd party agents, corporate clients and business partners
- To attend monthly sales meetings to discuss revenue vs budget
- Work with Charter Sales and Manager Head of Events in the development of new products on the charter range and look to develop combined package offerings
- Coordinate all guest requests and ensure guest requirements are communicated to the on board event delivery teams
- To meet, on a rotational basis, with the Event delivery team to ensure events run smoothly.
- Assist in the launch of new products
- Assist in the database build of a CRM system, to build enquiries and database to provide a detailed mailing list
- Host viewings and familiarisation visits as required
- Attend charter events when required and 4 per year minimum to provide feedback in product improvement.
- Raise Purchase Orders for charter products
- Attend events representing the brand and to build relationships to grow business
- Assist on additional research as required.
- Assist with booking Piers and third party vendors.
- Additional duties as may reasonably be required
Requirements & Qualifications
- Proven sales experience (minimum 2 years) in an events/travel environment
- Demonstrable experience in end to end events sales and delivery for both corporate and private events including budget tracking
- Excellent Negotiation Skills – to negotiate a suitable product package with the customer
- Confident communicator with the ability to quickly build rapport with clients both on the telephone and face to face
- Customer services experience both face to face and via telephone
- Highly organised with proven ability to deliver to tight deadlines
- Excellent attention to detail
- Aligns behaviours with company values
- Flexible “can do” attitude with the ability to react calmly in pressurised situations
- Availability to work outside of normal office hours including weekends to ensure delivery of events
- Excellent computer software skills (Microsoft Office suite), including diary and database management systems
- Be competent working with new technology and databases
- Confident in provision of management statistics in Managers absence Desirable though non-essential
- City Cruises London UK, Cherry Garden Pier, London, London, City of, United Kingdom
- #J-18808-Ljbffr
Sales and Marketing - Charter Sales Executive employer: Hornblower Corp
Hornblower Group is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where teamwork and respect are at the forefront. Working as a Customer Service Assistant on the Piers in iconic locations like Tower Millennium Pier and London Eye Waterloo Pier provides unique opportunities to engage with diverse guests while promoting local attractions. With a commitment to safety, professionalism, and inclusivity, employees can thrive in a supportive environment that values their contributions and encourages them to exceed expectations.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Marketing - Charter Sales Executive
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales and Marketing - Charter Sales Executive at Hornblower Corp, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Hornblower Corp. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales and Marketing - Charter Sales Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales and Marketing - Charter Sales Executive
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Hornblower Corp:When writing your cover letter, make sure to tailor your message specifically for Hornblower Corp. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Hornblower Corp
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Hornblower Corp that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Hornblower Corp that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Hornblower Corp’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
