City Cruises UK, part of the Hornblower Group, is seeking a Mate to join our Thames-based operations. You will contribute to vessel safety, passenger experience, and daily safety procedures while supporting the Captain and crew on a variety of duties on the River Thames.
Ideal candidates will have seafaring qualifications, hands-on maintenance knowledge, and strong communication skills to deliver exceptional customer experiences aboard public dining and sightseeing cruises.
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River Mate: Safety, Training & Guest Experience employer: Hornblower Corp
Hornblower Group is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where teamwork and respect are at the forefront. Working as a Customer Service Assistant on the Piers in iconic locations like Tower Millennium Pier and London Eye Waterloo Pier provides unique opportunities to engage with diverse guests while promoting local attractions. With a commitment to safety, professionalism, and inclusivity, employees can thrive in a supportive environment that values their contributions and encourages them to exceed expectations.
