At a Glance
- Tasks: Support the Functions Supervisor in delivering exceptional guest experiences on dining cruises.
- Company: Join City Cruises UK, a part of the Hornblower Group, known for unforgettable Thames experiences.
- Benefits: Flexible shifts, team environment, and opportunities to develop hospitality skills.
- Other info: Enjoy working on a boat with a vibrant atmosphere and diverse events.
- Why this job: Be part of a fun team while creating memorable moments for guests on the Thames.
- Qualifications: Passion for hospitality and ability to serve alcohol responsibly.
The predicted salary is between 24300 - 29700 £ per year.
City Cruises UK, part of the Hornblower Group, operates dining cruises and private charters on the Thames.
The Team Member will support the Functions Supervisor in delivering an exceptional guest experience, ensuring food safety and service standards aboard all dining cruises and private events.
You will work on a boat, stand for extended periods, and be comfortable serving alcohol. Shifts include Monday to Sunday, with occasional evenings for special events.
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Onboard Hospitality Crew — Dining Cruise Team Member employer: Hornblower Corp
Hornblower Group is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where teamwork and respect are at the forefront. Working as a Customer Service Assistant on the Piers in iconic locations like Tower Millennium Pier and London Eye Waterloo Pier provides unique opportunities to engage with diverse guests while promoting local attractions. With a commitment to safety, professionalism, and inclusivity, employees can thrive in a supportive environment that values their contributions and encourages them to exceed expectations.
StudySmarter Expert Advice🤫
We think this is how you could land Onboard Hospitality Crew — Dining Cruise Team Member
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hornblower Corp. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hornblower Corp
Don't be shy about reaching out to Hornblower Corp directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Onboard Hospitality Crew — Dining Cruise Team Member
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hornblower Corp and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hornblower Corp
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
