At a Glance
- Tasks: Issue and fit life jackets while ensuring safety and service standards.
- Company: Join City Cruises UK, part of the Hornblower Group, in a vibrant marine environment.
- Benefits: Earn £12.71 per hour with flexible part-time hours and a fun work atmosphere.
- Other info: Fixed-term contract until 6 September 2026, with 20 hours per week.
- Why this job: Be part of an exciting team and ensure safety on the water while meeting new people.
- Qualifications: Customer service experience preferred; familiarity with marine environments is a plus.
The predicted salary is between 12.71 - 12.71 £ per hour.
City Cruises UK, part of the Hornblower Group, is seeking a Self-Drive Life Jacket Attendant for marine operations in London.
The role focuses on issuing and fitting life jackets, assisting with departures/returns and maintaining safety and service standards.
Prior customer service or leisure experience is preferred, with marine environment familiarity.
Contract is part-time and fixed term until 6 September 2026, 20 hours per week at £12.71 per hour, start date 18 July 2026.
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Part-Time Self-Drive Boat Attendant – Safety & Service in London employer: Hornblower Corp
Hornblower Group is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where teamwork and respect are at the forefront. Working as a Customer Service Assistant on the Piers in iconic locations like Tower Millennium Pier and London Eye Waterloo Pier provides unique opportunities to engage with diverse guests while promoting local attractions. With a commitment to safety, professionalism, and inclusivity, employees can thrive in a supportive environment that values their contributions and encourages them to exceed expectations.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Self-Drive Boat Attendant – Safety & Service in London
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Hornblower Corp and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Hornblower Corp and let us see your personality shine through!
We think you need these skills to ace Part-Time Self-Drive Boat Attendant – Safety & Service in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Hornblower Corp.
Get Familiar with Our Brand:Before applying, take some time to learn about Hornblower Corp and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Hornblower Corp
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Hornblower Corp.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Hornblower Corp will surely appreciate.
