Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Supervise retail sales and customer service on City Cruises while ensuring safety compliance.
- Company: Join a global leader in experiences and transportation with a supportive work culture.
- Benefits: Competitive salary of £32,081.40 and opportunities for career development.
- Why this job: Make a difference in guest experiences while leading a dynamic team.
- Qualifications: Experience in guest services and team supervision with strong communication skills.
- Other info: Exciting role in a vibrant environment with growth potential.
The predicted salary is between 32081 - 32081 £ per year.
A global leader in experiences and transportation is hiring a Customer Service Supervisor in London. This full-time role involves supervising retail sales and customer service on City Cruises, ensuring compliance with safety standards, and training cabin crew.
The ideal candidate will have experience in guest services and team supervision. Strong communication and excellent customer service skills are essential.
This position offers a competitive salary of £32,081.40 per year, alongside opportunities for career development and a supportive work culture.
Onboard Guest Services Supervisor in London employer: Hornblower Corp
Contact Detail:
Hornblower Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onboard Guest Services Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in guest services or at City Cruises. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and team supervision. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills during the interview. Use clear examples from your past experiences to demonstrate how you've handled guest services and led a team. This will highlight your fit for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Onboard Guest Services Supervisor in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in guest services and team supervision. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors – we appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application, and you’ll find all the details you need about the role there. Let’s get started on this journey together!
How to prepare for a job interview at Hornblower Corp
✨Know Your Stuff
Make sure you’re familiar with the company and its services, especially City Cruises. Research their customer service approach and any recent news or updates. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in guest services and team supervision. Think about situations where you resolved customer issues or trained team members effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Communication is Key
Since strong communication skills are essential for this role, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable speaking about your experiences and answering potential questions.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about the team culture, training processes for cabin crew, or how success is measured in the role. It shows you’re engaged and thinking about how you can contribute to the company.
