At a Glance
- Tasks: Ensure marine safety and compliance for passenger vessels and lead audits and investigations.
- Company: Join City Cruises UK, part of Hornblower Group, a leader in unforgettable experiences.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Opportunity to work with a passionate team dedicated to safety and excellence.
- Why this job: Make a real impact on safety while enjoying a dynamic work environment.
- Qualifications: 3+ years in marine safety, compliance experience, and knowledge of relevant regulations.
The predicted salary is between 45000 - 55000 £ per year.
£45,000 - £55,000 dependent on experience
Permanent, full-time role with the option to work from home one day per week
COMPANY SUMMARY
City Cruises UK is part of Hornblower Group, a global leader in world-class experiences and transportation services. We operate public dining and sightseeing cruises as well as private charters for corporate events, parties, or other special occasions across London and York. Safety is our number one value, and we’re looking for an experienced marine safety professional to help lead it.
POSITION SUMMARY
The Marine Safety and Compliance Manager makes sure our passenger vessels, piers and people operate safely and within the law. You will maintain and continually improve our Safety Management System (SMS) under the MCA Domestic Safety Management (DSM) Code, lead audits and incident investigations, and be our day-to-day link with the MCA, PLA and other authorities. You will also act as Deputy Designated Person (DDP). When the Head of Safety and Compliance is unavailable, you will carry the full DP role: monitoring the safe operation of the fleet and providing the link between vessel and shore, with direct access to the most senior level of management.
WHAT YOU'LL DO
- Maintain and improve our Safety Management System under the MCA’s Domestic Safety Management (DSM) Code
- Be our day-to-day link with the MCA, PLA and MAIB
- Plan MCA surveys and audits with Engineering, and keep every vessel’s certification in date
- Lead internal audits, incident investigations and emergency drills
- Champion an open, just reporting culture across crew and shore teams
- Act as London super user for our Helm compliance software
- Ensure drills and exercises completed as planned, with lessons learned acted on
- Act as DDP, covering DP duties during the absence, leave or unavailability of the DP
- Occasionally cover Duty Operations Manager shifts
WHAT YOU'LL BRING
Essential
- 3+ years in a marine safety, compliance or operational role, ideally with domestic passenger vessels
- Hands-on experience of MCA surveys and audits
- Working knowledge of the DSM Code, PLA byelaws, MAIB reporting and UK health and safety law
- DP training, or willingness to complete it within 6 months
- The confidence to challenge when safety is at stake, and to stay calm under pressure
Great to have
- Boatmaster’s Licence or STCW deck Certificate of Competency
- NEBOSH General Certificate or IOSH Managing Safely
- Lead auditor or root cause analysis training
- River Thames or other inland / coastal passenger vessel experience
- Experience with Helm CONNECT or similar safety management software
Marine Compliance and Safety Manager in London employer: Hornblower Corp
Hornblower Group is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where teamwork and respect are at the forefront. Working as a Customer Service Assistant on the Piers in iconic locations like Tower Millennium Pier and London Eye Waterloo Pier provides unique opportunities to engage with diverse guests while promoting local attractions. With a commitment to safety, professionalism, and inclusivity, employees can thrive in a supportive environment that values their contributions and encourages them to exceed expectations.
