At a Glance
- Tasks: Supervise retail sales and ensure top-notch service for cruise guests.
- Company: Leading cruise service provider based in London.
- Benefits: Competitive salary of £32,081.40 and a vibrant work environment.
- Why this job: Join a dynamic team and create unforgettable experiences for travellers.
- Qualifications: Experience in guest services and a background in travel and tourism.
- Other info: Fast-paced role with opportunities for growth and development.
The predicted salary is between 32000 - 34000 £ per year.
A leading cruise service provider in London is seeking a Customer Service Supervisor to oversee retail sales and ensure excellent service delivery across the fleet. The ideal candidate will have experience in guest services, a background in travel and tourism, and the ability to supervise a team effectively. This full-time role offers a salary of £32,081.40 per year. If you enjoy working in a fast-paced environment and are committed to providing exceptional customer experiences, we encourage you to apply.
Cruise Guest Services Supervisor | Retail & Sales in London employer: Hornblower Corp
Contact Detail:
Hornblower Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cruise Guest Services Supervisor | Retail & Sales in London
✨Tip Number 1
Network like a pro! Reach out to people in the cruise and tourism industry on LinkedIn. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching the company and its fleet. Knowing their services inside out will show you're genuinely interested and ready to lead a team.
✨Tip Number 3
Showcase your guest service skills during the interview. Share specific examples of how you've handled challenging situations in the past – it’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Cruise Guest Services Supervisor | Retail & Sales in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in guest services and retail sales. We want to see how your background in travel and tourism makes you the perfect fit for this role!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about customer service and how you can contribute to our team. Keep it engaging and relevant to the cruise industry.
Showcase Your Team Leadership Skills: As a Customer Service Supervisor, you'll need to lead a team effectively. Share examples of how you've successfully supervised or motivated a team in the past. We love seeing those leadership qualities!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hornblower Corp
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service skills and experiences. Think about specific examples where you've gone above and beyond for a guest or resolved a tricky situation. This will show that you understand the importance of excellent service delivery.
✨Familiarise Yourself with the Cruise Industry
Do some research on the cruise service provider and the industry as a whole. Knowing their fleet, destinations, and unique selling points will help you stand out. It shows you're genuinely interested in the role and can speak knowledgeably about the company.
✨Team Leadership Examples
Prepare to discuss your experience in supervising a team. Think of situations where you motivated your team or handled conflicts. Highlighting your leadership style and how you ensure a positive work environment will resonate well with the interviewers.
✨Show Your Passion for Travel and Tourism
Express your enthusiasm for travel and tourism during the interview. Share personal experiences or stories that reflect your love for the industry. This passion can be contagious and will demonstrate that you're not just looking for any job, but this specific one.