City Cruises UK, part of the City Experiences division of the Hornblower Group, operates sightseeing cruises across London. This role sits with the Pier Crew to greet guests, manage ticketing, and assist with boarding and disembarking while promoting on-board products.
You will deliver friendly, professional service, maintain safety and cleanliness, and contribute to daily revenue through proactive selling and guest engagement across the piers.
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Guest Experience & Ticket Sales Associate employer: Hornblower Corp
Hornblower Group is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where teamwork and respect are at the forefront. Working as a Customer Service Assistant on the Piers in iconic locations like Tower Millennium Pier and London Eye Waterloo Pier provides unique opportunities to engage with diverse guests while promoting local attractions. With a commitment to safety, professionalism, and inclusivity, employees can thrive in a supportive environment that values their contributions and encourages them to exceed expectations.
