Senior Business Development Manager

We are looking for a Senior Business Development Manager, a strategic digital and commercial thinker, with a consultative and relationship-based approach. Someone who can partner with our prospective clients to understand their brief, and then convince them that Horizontal should be their digital transformation partner.Responsibilities Identify and qualify sales opportunities by understanding customer needs and pain pointsDefine high-level strategies & roadmaps for clientsDevelop and maintain relationships with customers, providing exceptional customer service and supportStay up-to-date with industry trends, products, and competitors to inform sales strategies and product developmentAttend industry events and trade shows to promote the company and generate leadsLead in production in sales decks, RFPs, and proposals preparationCollaborate with different business functions at Horizontal such as CXD team, Tech Team, Strategy, Marketing and our global teamsDevelop and maintain relationships with key technology partners such as Sitecore and SalesforceSupport in developing new and future technology relationshipsDevelop sales strategies and achieve annual revenue & margin targetsMaintain accurate and up-to-date records of all sales activity and customer interactions in the CRM systemAct as the lead \’narrator\’ in sales pitchesCo-ordinate and lead pitch teams for proposals & RFP submissionsCreate and execute ABM plansQualifications A digital experience expert, who can understand and support a program with complex business, user experience, and technical challenges, and have a proven track record supporting client and internal teams in achieving digital solutions.Flexible with the ability to handle multiple demands, shifting priorities, and rapid change. You exude confidence, persistence, and the ability to stay calm despite multiple projects and goals.Ambiguity through the lens of opportunity, rather than of concern.A storyteller turning that ambiguity into clarity as it pertains to digital transformationRecognized as trusted, empathetic, and accountable in relationships with clients, colleagues, partners, and other industry professionals.Thought leadership in digital transformationProven experience in sales or customer service (5+ years)Strong communication, negotiation, and interpersonal skillsAbility to work independently and as part of a teamExcellent time management and organizational skillsFamiliarity with relevant technologies e.g. CRM software, sales automation tools, CMS, CDP, DAM, etcA positive, can-do attitude and willingness to learnA willingness to collaborate with colleagues in a flat hierarchy, where trust and humour are as important as commercial resultsIdeally have experience in consulting and selling to Middle East customersFluent in English. Fluency in Arabic is a plusThe above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Seniority level Mid-Senior levelEmployment type Full-timeJob function Sales, Business Development, and Customer ServiceIndustries IT Services and IT Consulting

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