At a Glance
- Tasks: Lead digital engagement strategies and guide clients through transformative projects.
- Company: Join Horizontal Digital, a forward-thinking consultancy focused on exceptional customer experiences.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on collaboration and continuous improvement.
- Why this job: Make a real impact by solving complex business problems with innovative digital solutions.
- Qualifications: Experience in digital agencies and strong client relationship skills required.
The predicted salary is between 36000 - 60000 £ per year.
At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer experience. This mantra drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways.
We use these values to fuel superior results:
- Lock arms: We forge relationships that make our impact 1,000x stronger. This means working across departments and engaging both our clients and our communities to deliver the greatest good.
- Show hustle: We’re not ones to sit on our hands and wait. Instead, we anticipate opportunities, collectively roll up our sleeves and find ways to execute the exceptional.
- Embrace change: From new technologies to workplace philosophies, we welcome the unexpected and constantly anticipate what’s next.
- Elevate empathy: We listen before we take action. This means understanding a variety of perspectives and holding ourselves to a higher standard of accountability.
- Never settle: We motivate each other to push past the easy answers and collectively arrive at bigger, more inspiring ideas.
As a Digital Engagement Strategist, you’re equally comfortable operating at the strategic altitude and in the weeds of day-to-day delivery. You have a background in digital agencies and a track record of owning complex transformation programmes. You’ve likely worn hats such as Product Manager, Digital Strategist, Project Manager or Client Partner—and you understand what it means to guide a client while getting work over the line.
You thrive on solving real business problems, building trust with senior stakeholders, and collaborating closely with creative and technical teams. You bring a rare combination of strategic acumen, delivery discipline and commercial instinct—alongside a curiosity for AI and emerging tech. You’re energised by face-to-face interaction: spending time on-site with the client, helping steer them through complexity.
The role blends four things:
- Product Ownership: represent the product vision, shape roadmaps, and connect delivery to outcomes.
- Strategic Growth: identify new needs, shape upcoming work, and ensure commercial alignment.
- Client Relationship Leadership: act as the strategic counterpart to our clients, ensuring executive alignment and engagement.
- Pre-Sales & New Business Leadership: lead strategic pre-sales engagements, shape early-stage delivery, and help win the right type of work by aligning our product and partnership vision with client ambition.
What you’ll do:
- Act as the primary digital engagement lead across one or more strategic accounts—guiding clients through Discovery, Strategy, Design, Development and Delivery.
- Proactively identify improvement opportunities on live platforms, ensuring our work evolves through a Continuous Improvement (CI) mindset.
- Translate complex business needs into phased outcome-led roadmaps that guide both near-term delivery and long-term transformation.
- Act as the internal voice of the client and the external voice of the product - ensuring everything we deliver is connected to a clearly defined product vision, prioritised roadmap, and measurable business value.
- Provide clear strategic direction to delivery teams - partnering with Design, Tech, and Delivery Leads to ensure alignment on capacity, velocity, and value, while stepping back from day-to-day delivery management.
- Support clients in shaping go-to-market (GTM) strategies, service propositions, or business design initiatives - particularly during Discovery or early-phase engagements.
- Help shape commercial models and prioritisation trade-offs in partnership with clients - aligning budgets, ambition and investment phasing across multi-stage programmes.
- Build credibility with senior stakeholders—offering a clear, structured point of view while flexing between corporate polish and startup hustle.
- Operate as a connector across disciplines: delivery, strategy, design, content, data and technology.
- Shape and steer multi-disciplinary teams to deliver experience-led digital transformation programmes.
- Lead workshops, stakeholder interviews and discovery engagements to uncover goals, pain points and opportunities.
Digital Engagement Strategist - UK (Hiring Immediately) in London employer: Horizontal Digital
At Horizontal Digital, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Digital Engagement Strategist, you will benefit from unparalleled opportunities for professional growth, collaboration with talented teams, and the chance to make a significant impact on high-profile projects. Our commitment to innovation and empathy ensures that you will be part of a forward-thinking environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Engagement Strategist - UK (Hiring Immediately) in London
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Look for local meetups or workshops focused on digital education trends. Not only do they enable us to learn about the latest in the field, but they’re also great networking opportunities to meet potential employers like Horizontal Digital or other educators who might know about upcoming part-time roles.
✨Leverage Your University’s Resources
If you’re currently studying, make sure to tap into your university's career services. They often have connections with local businesses in the education space, plus they can help us uncover part-time job openings that aren't widely advertised.
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Create a portfolio showcasing any relevant projects or experiences in digital learning. Whether it's designing a learning module or contributing to an e-learning platform, having tangible examples will catch the eye of hiring managers at Horizontal Digital.
We think you need these skills to ace Digital Engagement Strategist - UK (Hiring Immediately) in London
Some tips for your application 🫡
Highlight Your Experience in Digital Learning:When applying for a role in digital learning like the Digital Engagement Strategist - UK (Hiring Immediately) at Horizontal Digital, make sure to showcase any prior experience you have in creating or managing online learning materials. We want to see how you've made an impact in previous roles, so don’t shy away from providing specific examples or projects you’ve worked on.
Showcase Relevant Skills and Tools:Mention any specific platforms or tools you’ve used in the digital learning space. For instance, if you're familiar with LMS (Learning Management Systems) or any authoring tools, include these in your CV. This demonstrates you’re not only passionate but also ready to hit the ground running at Horizontal Digital.
Express Your Passion for Education:In your cover letter, we really want to feel your enthusiasm for digital learning. Talk about your motivations for joining Horizontal Digital and how you hope to contribute to shaping the future of education. This is a part-time role, so highlighting your commitment and drive will go a long way!
Tailor Your CV to Stand Out:Adapt your CV specifically for the Digital Engagement Strategist - UK (Hiring Immediately) role by aligning your experiences and skills directly with the job description. Use strong action verbs and bullet points, focusing on your contributions in previous roles. We appreciate a clear, concise format that makes it easy for us at Horizontal Digital to see why you’re a perfect fit.
How to prepare for a job interview at Horizontal Digital
✨Showcase Your Digital Savvy
In the digital learning and education space, being tech-savvy is crucial. Make sure to highlight any experience you have with e-learning platforms, learning management systems, or educational software during your interview. Think about specific examples of how you’ve used these tools to enhance learning experiences – this will show Horizontal Digital you’re already familiar with the landscape!
✨Prepare to Discuss Educational Theories
Expect questions related to educational methodologies or theories that underpin digital learning. Brush up on concepts like constructivism or blended learning and be ready to discuss how these can apply to real-world scenarios. The interviewers at Horizontal Digital will appreciate your understanding of the educational principles that drive effective learning.
✨Flexibility & Adaptability are Key
As this is a part-time role, demonstrate how you can manage your time effectively and adapt to the dynamic demands of the position. Share examples from past experiences where you successfully balanced multiple tasks while contributing to team projects. This will reassure Horizontal Digital that you’re not just a candidate but a reliable team member who can juggle responsibilities.
✨Portfolio and Samples Matter
Even for a part-time gig, having a portfolio of your work can really set you apart. If you've designed any e-learning modules, created educational content, or implemented any successful teaching strategies, make sure you can present those. Being ready with tangible examples from your past work will help you make a stronger case to Horizontal Digital about what you bring to the table.
