Marketing & Operations Coordinator - UK At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing strategy, data, design and technology together to arrive at solutions that set the bar higher for everyone. This means working across departments and engaging both our clients and our communities to deliver the greatest good. As our Marketing & Operations Coordinator, you’ll play a key role in keeping our business running smoothly, supporting the wider UK team across operations, marketing, internal communications and team engagement. No two days are the same — you could be coordinating a company event, supporting a marketing campaign, organising client meetings or helping onboard a new team member. This is an exciting opportunity for a graduate or early-career professional to build a career in marketing, business operations and people coordination within a fast-paced, remote-first digital agency. Provide day-to-day operational and administrative support to the Marketing & Operations Manager and wider UK team, acting as a central point of contact for internal queries. Maintain Salesforce and other business systems, ensuring data is accurate, up to date and consistently monitored for quality and compliance. Coordinate meetings, prepare agendas, capture actions and manage team diaries, travel and logistics for meetings, client visits and company away days. Support the planning and delivery of marketing campaigns and events, including exhibitions, managing venues, suppliers, logistics and budgets from planning through to delivery. Assist with content creation for social media, blogs, newsletters and other marketing communications, and monitor campaign performance to support continuous improvement. Help foster a positive remote-working culture by organising team engagement initiatives, and stay informed about emerging AI tools that can improve business operations and productivity. Commercially aware, with a keen eye for negotiating good value on venues, suppliers and travel. Approachable, friendly and adaptable, comfortable working remotely with travel for team days and marketing events. Curious about how AI and emerging technologies can support marketing and operations work. Graduate or early-career background (typically 0–2 years), ideally with some exposure to marketing, operations, or admin/PA work. Comfortable using CRM/project systems such as Salesforce, or quick to pick up new tools. Experience or interest in supporting marketing campaigns, events or business administration. 22 days holiday ~2 floating holiday days ~Defined contribution pension scheme ~ Flexibility + remote working Application Tips To help us review your application as smoothly as possible, we recommend submitting a clear, ATS-friendly CV using a simple format and standard headings such as Experience, Skills, and Education. If you're unsure how to make your CV ATS-friendly, this guide provides helpful practical tips:
Remote Marketing & Operations Coordinator in Kent employer: Horizontal Digital
At Horizontal Digital, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Marketing Operations Coordinator, you'll benefit from a flexible remote working environment, generous holiday allowances, and opportunities for professional growth within a fast-paced digital consultancy. Join us in making a meaningful impact while collaborating with talented individuals dedicated to delivering exceptional customer experiences.
