At a Glance
- Tasks: Oversee Cleaning and Security contracts, leading site teams to deliver top-notch service.
- Company: Join Horizon Property Support, a fast-growing facilities services organisation in Ireland.
- Benefits: Enjoy a competitive salary, car allowance, health plan, and employee discounts.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: Experience in operational management and strong communication skills are essential.
- Other info: Great career progression opportunities with blue-chip clients await you!
The predicted salary is between 30000 - 35000 £ per year.
Horizon Property Support (HPS) is recruiting an Assistant Operations Manager to oversee Cleaning and Security contracts across the island of Ireland. This full-time, permanent role offers a competitive salary (£30,000-£35,000), £4,800 car allowance, and excellent benefits. You will lead and develop site teams, ensure high-quality service delivery, and build strong client relationships within a fast-growing facilities services organisation. Reporting to the Operations Manager, you will be responsible for overseeing a portfolio of Cleaning and Security contracts across Ireland, ensuring services are delivered to the highest standards. This role requires flexibility for nights, weekends, and emergency call-outs.
Key Responsibilities
- Manage aspects of operational delivery across assigned contracts
- Lead, inspire, and develop site teams to consistently meet performance targets
- Provide operational support including absence management, discipline, grievance, and recruitment
- Act as a role model, demonstrating behaviours aligned with Horizon Property Support values
- Drive employee engagement through regular communication, coaching, and development
- Ensure services are delivered in line with contractual requirements and customer expectations
- Maintain sufficient levels of trained, licensed, vetted, and competent staff at all times
- Build and maintain strong professional relationships with customers, responding effectively to issues and requests
- Complete risk assessments, site evaluations, monthly performance reports, and billing/payroll schedules
Skills, Qualifications & Experience
- Checkable personal history (education, employment, travel, and unemployment)
- Previous experience in a similar operational management role, ideally within facilities services
- Valid PSA and/or SIA licence (training and accreditation can be supported if required)
- Full, valid driving licence
- Excellent verbal and written communication skills
- Strong customer service focus
- Highly organised with the ability to manage multiple sites and priorities
- Proven experience leading and managing teams
- Comfortable working in a fast-paced, demanding environment
Salary & Benefits
- Salary: £30,000 - £35,000 per annum
- Car allowance: £4,800 per annum
- Family health plan after 3 months
- Perkbox employee discounts
- Opportunity to work with blue-chip clients
- Job security and long-term career progression within a growing organisation
Assistant Operations Manager in Craigavon employer: Horizon Property Support Ltd
Contact Detail:
Horizon Property Support Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Operations Manager in Craigavon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their operations and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your interview skills with a friend or in front of a mirror. Focus on articulating your past experiences and how they relate to the role of Assistant Operations Manager. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Assistant Operations Manager in Craigavon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Operations Manager role. Highlight your experience in operational management and any relevant skills that match the job description. We want to see how you can lead and inspire teams!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Horizon Property Support. Share specific examples of how you've successfully managed contracts or built strong client relationships in the past.
Showcase Your Communication Skills: Since excellent verbal and written communication skills are key for this role, make sure your application reflects that. Keep your language clear and professional, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Horizon Property Support!
How to prepare for a job interview at Horizon Property Support Ltd
✨Know Your Contracts
Before the interview, make sure you understand the specifics of cleaning and security contracts. Research Horizon Property Support's approach to service delivery and think about how your experience aligns with their needs. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Leadership Skills
As an Assistant Operations Manager, you'll be leading teams. Prepare examples of how you've inspired and developed teams in the past. Think about specific situations where you’ve driven performance or improved team dynamics, as this will demonstrate your capability to lead effectively.
✨Emphasise Customer Relationships
Building strong client relationships is key in this role. Be ready to discuss how you've successfully managed client expectations and resolved issues in previous positions. Highlight any strategies you've used to maintain high levels of customer satisfaction.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle emergencies. Think through potential challenges you might face in this role and how you would address them. This will help you demonstrate your critical thinking and operational management skills.