At a Glance
- Tasks: Patrol the car park, ensure safety, and provide excellent customer service.
- Company: Horizon Parking Ltd, a leading car park management company.
- Benefits: Earn £13.85 per hour, enjoy 22 days holiday, and access health care cash back.
- Other info: Flexible hours with opportunities for training and career growth.
- Why this job: Join a supportive team and make a difference in customer experiences.
- Qualifications: Strong communication skills and a proactive attitude are essential.
The predicted salary is between 13.85 - 13.85 £ per hour.
Horizon Parking Ltd is a car park management company that operates car parks nationwide.
What are we looking for?
- Reliable and trustworthy Static Patrol Officer to work at Premier Inn Heathrow, T4 on a temporary basis until Xmas 2026.
- 28 hours per week (average), working 6am to 2pm on a 4 on, 4 off basis.
What's in it for you?
- £13.85 per hour
- Annual Bonus Scheme
- Salary Sacrifice Pension Scheme
- Statutory Sick Pay
- 22 days holiday plus bank holidays
- Additional 1 day's holiday for your birthday week
- Health care cash back scheme
- Mental Health and Well Being Programmes (EAP)
- Employee discount scheme
- Cycle to Work scheme
- Enhanced paternity leave
- Employee of the Month Awards
- Yammer monthly lottery
- Regular ad-hoc monetary recognition
- Paid DBS application
- Access to free online training
What will we expect in return?
- Patrol around the car park in accordance to company procedures and policies.
- Build professional relationships with site management teams and maintain a good image when dealing with third parties.
- Improve accessibility for all site users.
- Protection of disabled spaces.
- Management of abuse of parking facilities.
- Issue parking tickets to drivers of vehicles that breach the terms and conditions of the car park.
- Provide excellent customer services and assist customers as and when required.
- Accurate and immediate reporting of all incidents and faults to the Line Manager.
- Carry out duties in line with company health and safety policies and follow safe working practices.
- Carry out any other tasks and instructions as and when required.
What do we need from you?
- Good with phone technology.
- Good analytical/problem solving skills.
- Excellent interpersonal/networking skills and strong customer service skills.
- Good verbal and listening communications skills.
- Effective time management skills.
- Pro-active and self-motivated.
- Management of own timekeeping and attendance.
- A good understanding of role and requirements of our customers.
- A sensitive and practical approach to enforcement at site and an understanding of the diversity of our customers and colleagues.
- A good understanding of our company values, policies and procedures.
Static Patrol Officer (Temporary) employer: Horizon Parking
Horizon Parking Ltd is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With competitive pay, a comprehensive benefits package including health care cashback and enhanced leave options, as well as opportunities for recognition and development, working as a Static Patrol Officer at Premier Inn Heathrow provides a meaningful and rewarding experience in a dynamic environment.
We think you need these skills to ace Static Patrol Officer (Temporary)
Reliability
Trustworthiness
Analytical Skills
Problem-Solving Skills
Interpersonal Skills
Customer Service Skills
Verbal Communication Skills