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- Tasks: Patrol car parks, ensure safety, and provide excellent customer service.
- Company: Horizon Parking Ltd, a living wage employer that values its people.
- Benefits: £13.85/hour, annual bonus, 22 days holiday, health care cash back, and more.
- Why this job: Join a caring company and make a difference in your community.
- Qualifications: Strong customer service skills and good with technology.
- Other info: Opportunities for growth and recognition through awards and training.
The predicted salary is between 11 - 16 £ per hour.
WE ARE A REAL LIVING WAGE EMPLOYER! Horizon Parking Ltd is a car park management company, providing our various services nationwide. We strongly believe that our colleagues are our best asset, they are at the heart of everything we do and as such we aspire to be an Employer of Choice. With our core values built around our beliefs such as having pride in everything we do, aspiring to make a difference, operating with honesty and integrity, and growth through people, innovation, and ideas, we believe we offer a fantastic opportunity to join a growing and forward‑thinking company that really cares about you.
What are we looking for?
- 2 reliable and trustworthy Static Patrol Officers to work at the Excel Centre in London Docklands
- 1 vacancy 34 hours per week, working Sunday to Wednesday
- 1 vacancy 26 hours per week, working Thursday to Saturday
What's in it for you?
- £13.85 per hour
- Annual Bonus Scheme
- Salary Sacrifice Pension scheme
- Company Sick Pay
- 22 days holiday plus bank holidays
- Additional 1 day's holiday for your birthday week
- Health care cash back scheme
- Mental Health and Well Being Programmes (EAP)
- Employee discount scheme
- Cycle to Work scheme
- Enhanced paternity leave
- Employee of the Month Awards
- Yammer monthly lottery
- Regular ad‑hoc monetary recognition
- Paid DBS application
- Access to free online training
What will we expect in return?
- Patrol around the car park in accordance to company procedures and policies
- Build professional relationships with site management teams and maintain a good image when dealing with third parties
- Improve accessibility for all site users
- Protection of disabled spaces
- Management of abuse of parking facilities
- Issue parking tickets to drivers of vehicles that breach the terms and conditions of the car park
- Provide excellent customer services and assist customers as and when required
- Accurate and immediate reporting of all incidents and faults to the Line Manager
- Carry out duties in line with company health and safety policies and follow safe working practices
- Carry out any other tasks and instructions as and when required
What do we need from you?
- Good with phone technology
- Good analytical/problem solving skills
- Excellent interpersonal/networking skills and strong customer service skills
- Good verbal and listening communications skills
- Effective time management skills
- Pro‑active and self‑motivated
- Management of own timekeeping and attendance
- A good understanding of role and requirements of our customers
- A sensitive and practical approach to enforcement at site and an understanding of the diversity of our customers and colleagues
- A good understanding of our company values, policies and procedures
Static Patrol Officer employer: Horizon Parking
Contact Detail:
Horizon Parking Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Static Patrol Officer
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Horizon Parking Ltd. Understand their values and what they stand for. This will help you connect with them during your chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match what they're looking for, especially around customer service and problem-solving. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about the role of Static Patrol Officer.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Static Patrol Officer
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Static Patrol Officer role. Highlight your relevant skills and experiences that align with our values, like customer service and problem-solving. This shows us you really get what we're about!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you're a great fit for the team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Horizon Parking
✨Know the Company Values
Before your interview, take some time to really understand Horizon Parking Ltd's core values. They emphasise pride, honesty, and growth through people. Show that you resonate with these values by giving examples from your past experiences where you've demonstrated similar principles.
✨Demonstrate Customer Service Skills
As a Static Patrol Officer, excellent customer service is key. Prepare specific examples of how you've handled customer interactions in the past. Think about times when you resolved issues or went above and beyond for someone – this will show you're the right fit for their team.
✨Be Tech-Savvy
Since the role requires good phone technology skills, brush up on any relevant tech tools or apps you might use in the job. Be ready to discuss how you've used technology in previous roles to improve efficiency or communication.
✨Show Your Problem-Solving Skills
Horizon Parking Ltd values analytical and problem-solving abilities. Prepare to discuss scenarios where you've successfully identified a problem and implemented a solution. This could be anything from managing a difficult situation with a customer to improving a process at work.
