Parking Patrol & Customer Service Officer (Excel Centre)
Parking Patrol & Customer Service Officer (Excel Centre)

Parking Patrol & Customer Service Officer (Excel Centre)

Full-Time 13 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Patrol the Excel Centre, provide customer service, and report incidents.
  • Company: Join a leading nationwide car park management company.
  • Benefits: Earn £13.85 per hour, plus bonuses and employee perks.
  • Why this job: Be part of a team ensuring safety and compliance in a vibrant environment.
  • Qualifications: Strong communication and problem-solving skills required.
  • Other info: Apply by 16th January 2026 for this exciting opportunity.

The predicted salary is between 13 - 16 £ per hour.

A nationwide car park management company is looking for 2 Static Patrol Officers to ensure safety and compliance at the Excel Centre in London Docklands. This role includes responsibilities such as patrolling, customer service, and incident reporting.

Candidates should possess strong communication skills and problem-solving abilities.

Benefits include a pay rate of £13.85 per hour, an annual bonus scheme, and various employee perks.

The closing date for applications is Friday 16th January 2026.

Parking Patrol & Customer Service Officer (Excel Centre) employer: Horizon Parking

Join a leading car park management company that values its employees and fosters a supportive work culture at the Excel Centre in London Docklands. With competitive pay, an annual bonus scheme, and a range of employee perks, we prioritise your growth and well-being while providing meaningful opportunities to engage with customers and ensure safety in a vibrant environment.
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Contact Detail:

Horizon Parking Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Parking Patrol & Customer Service Officer (Excel Centre)

✨Tip Number 1

Get to know the Excel Centre and its surroundings! Familiarise yourself with the area, as this will help you during interviews and show your genuine interest in the role. Plus, it’ll give you a leg up when discussing how you can enhance customer service.

✨Tip Number 2

Practice your communication skills! Since strong communication is key for this role, try role-playing common scenarios you might face as a Parking Patrol Officer. This will help you feel more confident and prepared when answering questions in interviews.

✨Tip Number 3

Show off your problem-solving abilities! Think of examples from your past experiences where you successfully handled difficult situations. Be ready to share these stories during your interview to demonstrate that you’re the right fit for the job.

✨Tip Number 4

Don’t forget to apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows us that you’re serious about joining our team at the Excel Centre!

We think you need these skills to ace Parking Patrol & Customer Service Officer (Excel Centre)

Patrolling
Customer Service
Incident Reporting
Communication Skills
Problem-Solving Abilities
Safety Compliance
Attention to Detail

Some tips for your application 🫡

Show Off Your Communication Skills: Since strong communication is key for this role, make sure to highlight any relevant experience in your application. We want to see how you can connect with customers and handle situations effectively.

Be Clear About Your Problem-Solving Abilities: In your written application, share examples of how you've tackled challenges in the past. We love seeing candidates who can think on their feet and come up with practical solutions!

Tailor Your Application: Don’t just send a generic application! Make sure to tailor your CV and cover letter to reflect the specific responsibilities mentioned in the job description. We appreciate when candidates take the time to align their skills with our needs.

Apply Through Our Website: To make sure your application gets to us without a hitch, apply directly through our website. It’s the best way to ensure we see your application and consider you for the role!

How to prepare for a job interview at Horizon Parking

✨Know Your Role Inside Out

Before the interview, make sure you understand the responsibilities of a Parking Patrol & Customer Service Officer. Familiarise yourself with the key tasks like patrolling, customer service, and incident reporting. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Show Off Your Communication Skills

Since strong communication is crucial for this position, prepare examples from your past experiences where you've effectively communicated with customers or resolved conflicts. Practising these scenarios can help you articulate your skills during the interview.

✨Problem-Solving Scenarios

Think about potential challenges you might face in this role and how you would handle them. Prepare to discuss specific situations where you've successfully solved problems, as this will demonstrate your ability to think on your feet and manage incidents effectively.

✨Dress the Part

First impressions matter! Dress smartly and professionally for your interview. Even though the job involves being outdoors, showing that you take the interview seriously by dressing appropriately can set a positive tone right from the start.

Parking Patrol & Customer Service Officer (Excel Centre)
Horizon Parking
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  • Parking Patrol & Customer Service Officer (Excel Centre)

    Full-Time
    13 - 16 £ / hour (est.)
  • H

    Horizon Parking

    50-100
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