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- Tasks: Patrol car parks, ensure safety, and provide excellent customer service.
- Company: Horizon Parking Ltd, a forward-thinking car park management company.
- Benefits: Earn £13.10 per hour, enjoy 22 days holiday, and access health care cash back.
- Other info: Flexible hours, employee discounts, and opportunities for recognition.
- Why this job: Join a caring team that values your growth and well-being.
- Qualifications: Strong customer service skills and good with phone technology.
The predicted salary is between 13 - 13 £ per hour.
Horizon Parking Ltd is a car park management company, providing our various services nationwide. We strongly believe that our colleagues are our best asset; they are at the heart of everything we do and as such we aspire to be an Employer of Choice. With our core values built around our beliefs such as having pride in everything we do, aspiring to make a difference, operating with honesty and integrity, and growth through people, innovation, and ideas, we believe we offer a fantastic opportunity to join a growing and forward-thinking company that really cares about you.
What are we looking for?
- A reliable and trustworthy Static Patrol Officer to work at the Paisley Centre Car Park and others within the area
- Minimum of 10 hours per week + additional hours for holiday and sickness cover
What’s in it for you?
- £13.10 per hour
- Salary Sacrifice Pension scheme
- Statutory Sick Pay
- 22 days holiday plus bank holidays
- Additional 1 day’s holiday for your birthday week
- Health care cash back scheme
- Mental Health and Well Being Programmes (EAP)
- Employee discount scheme
- Cycle to Work scheme
- Enhanced paternity leave
- Employee of the Month Awards
- Yammer monthly lottery
- Regular ad-hoc monetary recognition
- Paid DBS application
- Access to free online training
What will we expect in return?
- Patrol around the car park in accordance to company procedures and policies
- Build professional relationships with site management teams and maintain a good image when dealing with third parties
- Improve accessibility for all site users
- Protection of disabled spaces
- Management of abuse of parking facilities
- Issue parking tickets to drivers of vehicles that breach the terms and conditions of the car park
- Provide excellent customer services and assist customers as and when required
- Accurate and immediate reporting of all incidents and faults to the Line Manager
- Carry out duties in line with company health and safety policies and follow safe working practices
- Carry out any other tasks and instructions as and when required
What do we need from you?
- Good with phone technology
- Good analytical/problem solving skills
- Excellent interpersonal/networking skills and strong customer service skills
- Good verbal and listening communications skills
- Effective time management skills
- Pro-active and self-motivated
- Management of own timekeeping and attendance
- A good understanding of role and requirements of our customers
- A sensitive and practical approach to enforcement at site and an understanding of the diversity of our customers and colleagues
- A good understanding of our company values, policies and procedures
Zero Hours Static Patrol Officer in Paisley employer: Horizon Parking
Contact Detail:
Horizon Parking Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Zero Hours Static Patrol Officer in Paisley
✨Tip Number 1
Get to know the company culture! Before your interview, check out Horizon Parking's values and think about how you can align your experiences with them. Show us that you share their pride in service and commitment to integrity.
✨Tip Number 2
Practice your customer service skills! As a Static Patrol Officer, you'll be interacting with the public regularly. We recommend role-playing common scenarios with a friend to boost your confidence and communication skills.
✨Tip Number 3
Be proactive during your interview! Ask questions about the team dynamics and how they support each other. This shows us you're genuinely interested in being part of their community and not just another employee.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining a forward-thinking company like Horizon Parking.
We think you need these skills to ace Zero Hours Static Patrol Officer in Paisley
Some tips for your application 🫡
Show Your Reliability: As a Static Patrol Officer, reliability is key. Make sure to highlight your punctuality and trustworthiness in your application. We want to see examples of how you've been dependable in previous roles.
Emphasise Customer Service Skills: Since you'll be dealing with the public, it's important to showcase your customer service skills. Share any experiences where you’ve gone above and beyond to help someone, as this aligns with our values at Horizon Parking.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate applications that get straight to the point while still reflecting your personality.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Horizon Parking
✨Know the Company Values
Before your interview, take some time to really understand Horizon Parking Ltd's core values. They emphasise pride, integrity, and making a difference. Show how your personal values align with theirs, and be ready to share examples of how you've demonstrated these in your previous roles.
✨Demonstrate Customer Service Skills
As a Static Patrol Officer, excellent customer service is key. Prepare to discuss specific situations where you’ve gone above and beyond for customers. Think about how you can showcase your interpersonal skills and problem-solving abilities during the interview.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to the role. For example, how would you handle a difficult customer or manage a parking violation? Practising your responses to these types of questions will help you feel more confident and prepared.
✨Showcase Your Tech Savviness
Since the job requires good phone technology skills, be prepared to discuss your experience with relevant tech. Whether it’s apps for reporting incidents or managing schedules, highlight your comfort with technology and any specific tools you’ve used in the past.