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- Tasks: Patrol car parks, issue notices, and ensure cleanliness while providing excellent customer service.
- Company: Join Horizon Parking Ltd, a caring and innovative car park management company.
- Benefits: Earn £12.60/hour, enjoy a company car, bonuses, and mental health support.
- Why this job: Be part of a forward-thinking team that values integrity, growth, and making a difference.
- Qualifications: Must have a full UK driving licence and good communication skills.
- Other info: Flexible hours, including weekends, with opportunities for training and recognition.
Horizon Parking Ltd is a car park management company, providing our various services nationwide.
We strongly believe that our colleagues are our best asset, they are at the heart of everything we do and as such we aspire to be an Employer of Choice. With our core values built around our beliefs such as having pride in everything we do, aspiring to make a difference, operating with honesty and integrity, and growth through people, innovation, and ideas, we believe we offer a fantastic opportunity to join a growing and forward-thinking company that really cares about you.
What are we looking for?
- A reliable and trustworthy Mobile Patrol Officer, to work in Portsmouth & its surrounding areas, including travel up to Andover
- 40 hours per week, spread out over any 5 days of the week (will include alternate weekends)
- A qualified driver who must be able to meet the Highway Code eyesight test requirements. Candidates must be able to read a vehicle number plate from a distance of 20 metres (65 feet) in good daylight, as stipulated by UK legislation. This is to ensure that all our drivers can perform their duties safely and in compliance with legal standards.
What\’s in it for you?
- £12.60 per hour
- Company car
- Annual Bonus Scheme.
- Penfold Pension.
- Statutory Sick Pay.
- 22 days holiday plus bank holidays.
- Additional 1 day\’s holiday for your birthday week.
- Health care cash back scheme.
- Mental Health and Well Being Programmes (EAP).
- Employee discount scheme.
- Cycle to Work scheme.
- Enhanced paternity leave.
- Employee of the Month Awards.
- Yammer monthly lottery.
- Regular ad-hoc monetary recognition.
- Paid DBS application.
- Access to free online training.
What will we expect in return?
- Travel to and from allocated sites within visit cycles provided, and/or as required.
- Patrol and monitor car parks, ensuring the car park is tidy and clean at all times.
- Maintain a professional image when dealing with third parties.
- Issue Parking Charge Notices as and when required, in line with the contraventions set out in the terms and conditions signage within the car park.
- Check if parking equipment is in working order.
- Restock machines with tickets, undertake minor repairs and maintenance of machines and report any faults to the Line Manager.
- Perform preventative maintenance and replenishment of consumables within payment and validation kiosks.
- Improve accessibility for all site users.
- Management of abuse of parking facilities.
- Provide excellent customer services and assist customers as and when required.
- Carry out duties in line with company health and safety policies and follow safe working practices.
- Carry out any other tasks and instructions as and when required.
What do we need from you?
- Have a full UK Driving licence.
- Strong customer service skills.
- Excellent interpersonal/networking skills.
- Good verbal and listening communications skills.
- Effective time management skills.
- Basic IT, literacy and numeracy skills.
- Pro‑active and self‑motivated.
- Management of own timekeeping and attendance.
- A good understanding of role and requirements of our customers.
- A sensitive and practical approach to enforcement at site.
- An understanding of the diversity of our customers and colleagues.
If you believe you have the skills and experience necessary then please apply on line today.
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Mobile Patrol Officer employer: Horizon Parking
Contact Detail:
Horizon Parking Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Patrol Officer
✨Tip Number 1
Familiarise yourself with the local area, especially Portsmouth to Andover. Knowing the key locations and potential parking issues will help you stand out during interviews, as it shows your commitment and understanding of the role.
✨Tip Number 2
Brush up on your customer service skills. As a Mobile Patrol Officer, you'll be interacting with the public regularly. Demonstrating your ability to handle various situations with professionalism and empathy can make a significant difference.
✨Tip Number 3
Understand the importance of health and safety policies in your role. Being able to discuss how you would implement these practices in your daily duties will show that you take the responsibilities seriously and are prepared for the job.
✨Tip Number 4
Prepare to discuss your time management skills. Since the role requires managing your own time effectively, think of examples from your past experiences where you've successfully balanced multiple tasks or responsibilities.
We think you need these skills to ace Mobile Patrol Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Mobile Patrol Officer. Review the job description carefully and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience, especially in customer service, driving, and any previous roles that involved monitoring or patrolling. Use keywords from the job description to make your application stand out.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific reasons why you want to work for Horizon Parking Ltd and how you embody their core values such as honesty, integrity, and making a difference.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Horizon Parking
✨Show Your Reliability
As a Mobile Patrol Officer, reliability is key. Be prepared to discuss your previous experiences that demonstrate your trustworthiness and punctuality. Share examples of how you've managed your time effectively in past roles.
✨Demonstrate Customer Service Skills
This role involves interacting with the public, so highlight your customer service experience. Prepare to discuss situations where you provided excellent service or resolved conflicts, showcasing your communication skills and sensitivity to diverse customers.
✨Understand the Role's Requirements
Familiarise yourself with the specific duties of a Mobile Patrol Officer. Be ready to explain how your skills align with the responsibilities listed in the job description, such as patrolling car parks and issuing Parking Charge Notices.
✨Prepare for Practical Scenarios
You may be asked to handle hypothetical situations during the interview. Think about how you would approach common challenges in the role, such as dealing with abusive customers or maintaining safety standards, and articulate your thought process clearly.