Mobile Patrol Officer

Mobile Patrol Officer

Bristol Full-Time No home office possible
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At a Glance

  • Tasks: Patrol car parks, issue notices, and ensure cleanliness while providing excellent customer service.
  • Company: Join Horizon Parking Ltd, a caring and innovative car park management company.
  • Benefits: Earn £12.60/hour, enjoy a company car, bonuses, and mental health support.
  • Why this job: Be part of a forward-thinking team that values integrity, growth, and making a difference.
  • Qualifications: Must have a full UK driving licence and good communication skills.
  • Other info: Flexible hours with some weekend work; apply by 27.6.25.

WE ARE A REAL LIVING WAGE EMPLOYER!

Horizon Parking Ltd is a car park management company, providing our various services nationwide.

We strongly believe that our colleagues are our best asset, they are at the heart of everything we do and as such we aspire to be an Employer of Choice. With our core values built around our beliefs such as having pride in everything we do, aspiring to make a difference, operating with honesty and integrity, and growth through people, innovation, and ideas, we believe we offer a fantastic opportunity to join a growing and forward‑thinking company that really cares about you.

What are we looking for?

  • A reliable and trustworthy Mobile Patrol Officer, to work in Bristol & its surrounding areas, including travel up to the Gloucester region
  • 40 hours per week, spread out over any 5 days of the week (will include some weekend working)
  • A qualified driver who must be able to meet the Highway Code eyesight test requirements. Candidates must be able to read a vehicle number plate from a distance of 20 metres (65 feet) in good daylight, as stipulated by UK legislation. This is to ensure that all our drivers can perform their duties safely and in compliance with legal standards.

What\’s in it for you?

  • £12.60 per hour – Real Living Wage!
  • Company car
  • Annual Bonus Scheme.
  • Penfold Pension.
  • Company Sick Pay.
  • 22 days holiday plus bank holidays.
  • Additional 1 day\’s holiday for your birthday week.
  • Health care cash back scheme.
  • Mental Health and Well Being Programmes (EAP).
  • Employee discount scheme.
  • Cycle to Work scheme.
  • Enhanced paternity leave.
  • Employee of the Month Awards.
  • Yammer monthly lottery.
  • Regular ad‑hoc monetary recognition.
  • Paid DBS application.
  • Access to free online training.

What will we expect in return?

  • Travel to and from allocated sites within visit cycles provided, and/or as required.
  • Patrol and monitor car parks, ensuring the car park is tidy and clean at all times.
  • Maintain a professional image when dealing with third parties.
  • Issue Parking Charge Notices as and when required, in line with the contraventions set out in the terms and conditions signage within the car park.
  • Check if parking equipment is in working order.
  • Restock machines with tickets, undertake minor repairs and maintenance of machines and report any faults to the Line Manager.
  • Perform preventative maintenance and replenishment of consumables within payment and validation kiosks.
  • Improve accessibility for all site users.
  • Management of abuse of parking facilities.
  • Provide excellent customer services and assist customers as and when required.
  • Carry out duties in line with company health and safety policies and follow safe working practices.
  • Carry out any other tasks and instructions as and when required.

What do we need from you?

  • Have a full UK Driving licence.
  • Strong customer service skills.
  • Excellent interpersonal/networking skills.
  • Good verbal and listening communications skills.
  • Effective time management skills.
  • Basic IT, literacy and numeracy skills.
  • Pro‑active and self‑motivated.
  • Management of own timekeeping and attendance.
  • A good understanding of role and requirements of our customers.
  • A sensitive and practical approach to enforcement at site.
  • An understanding of the diversity of our customers and colleagues.

CLOSING DATE FOR THIS VACANCY IS #removed#

If you believe you have the skills and experience necessary then please apply on line today.

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Mobile Patrol Officer employer: Horizon Parking

Horizon Parking Ltd is dedicated to fostering a supportive and inclusive work environment for our Mobile Patrol Officers in Bristol, where your contributions are valued and recognised. With competitive pay, a company car, and a range of benefits including mental health programmes and enhanced leave options, we prioritise your well-being and professional growth. Join us in a role that not only offers meaningful work but also the opportunity to be part of a forward-thinking team that truly cares about its employees.
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Contact Detail:

Horizon Parking Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Mobile Patrol Officer

✨Tip Number 1

Familiarise yourself with the local area of Bristol and its surroundings. Knowing the key locations, traffic patterns, and potential parking issues will help you stand out during the interview process.

✨Tip Number 2

Demonstrate your understanding of customer service. Think of examples where you've provided excellent service or resolved conflicts, as this role requires a sensitive approach to enforcement and interaction with the public.

✨Tip Number 3

Prepare to discuss your time management skills. As a Mobile Patrol Officer, you'll need to manage your own schedule effectively, so be ready to share how you prioritise tasks and ensure punctuality.

✨Tip Number 4

Show your commitment to health and safety practices. Be prepared to talk about any previous experience you have in maintaining safety standards, as this is crucial for the role and aligns with the company's values.

We think you need these skills to ace Mobile Patrol Officer

Full UK Driving Licence
Good Verbal Communication Skills
Active Listening Skills
Basic IT Skills
Literacy Skills
Numeracy Skills
Proactive Attitude
Self-Motivation
Time Management
Customer Service Skills
Understanding of Health and Safety Policies
Ability to Handle Customer Complaints
Attention to Detail
Problem-Solving Skills
Understanding of Diversity and Inclusion

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Mobile Patrol Officer. Tailor your application to highlight how your skills and experiences align with what Horizon Parking Ltd is looking for.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service, security, or driving roles. Mention specific instances where you demonstrated reliability, integrity, and good communication skills.

Showcase Your Skills: Make sure to mention your full UK driving licence and any relevant IT skills. If you have experience with parking management or similar environments, be sure to include that as well.

Craft a Strong Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Discuss why you want to work for Horizon Parking Ltd and how you can contribute to their values and goals.

How to prepare for a job interview at Horizon Parking

✨Know the Company Values

Familiarise yourself with Horizon Parking Ltd's core values, such as integrity and innovation. Be prepared to discuss how your personal values align with theirs during the interview.

✨Demonstrate Reliability

As a Mobile Patrol Officer, reliability is key. Share examples from your past experiences that showcase your dependability and trustworthiness, especially in roles that required you to manage your own time.

✨Showcase Communication Skills

Good verbal and listening skills are essential for this role. Practice articulating your thoughts clearly and be ready to demonstrate how you've effectively communicated with customers or colleagues in previous jobs.

✨Prepare for Practical Scenarios

Expect questions or scenarios related to customer service and enforcement. Think of situations where you had to handle difficult customers or enforce rules sensitively, and be ready to explain your approach.

Mobile Patrol Officer
Horizon Parking
Location: Bristol
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