At a Glance
- Tasks: Patrol car parks, issue notices, and ensure cleanliness while providing excellent customer service.
- Company: Join Horizon Parking Ltd, a caring car park management company focused on employee growth and innovation.
- Benefits: Earn £12.60/hour, enjoy a company car, bonuses, extra holiday for your birthday, and mental health support.
- Other info: Flexible 40-hour work week with some weekends; apply by 27.6.25!
- Why this job: Be part of a forward-thinking team that values integrity, pride, and making a difference in the community.
- Qualifications: Must have a full UK driving licence, good communication skills, and basic IT literacy.
Horizon Parking Ltd is a car park management company, providing our various services nationwide.
We strongly believe that our colleagues are our best asset, they are at the heart of everything we do and as such we aspire to be an Employer of Choice. With our core values built around our beliefs such as having pride in everything we do, aspiring to make a difference, operating with honesty and integrity, and growth through people, innovation, and ideas, we believe we offer a fantastic opportunity to join a growing and forward-thinking company that really cares about you.
What are we looking for?
- A reliable and trustworthy Mobile Patrol Officer, to work in Gloucester & its surrounding areas, including travel down to the Bristol region
- 40 hours per week, spread out over any 5 days of the week (will include some weekend working)
- A qualified driver who must be able to meet the Highway Code eyesight test requirements. Candidates must be able to read a vehicle number plate from a distance of 20 metres (65 feet) in good daylight, as stipulated by UK legislation. This is to ensure that all our drivers can perform their duties safely and in compliance with legal standards.
What's in it for you?
- £13.10 per hour
- Company car
- Annual Bonus Scheme.
- Penfold Pension.
- Statutory Sick Pay.
- 22 days holiday plus bank holidays.
- Additional 1 day's holiday for your birthday week.
- Health care cash back scheme.
- Mental Health and Well Being Programmes (EAP).
- Employee discount scheme.
- Cycle to Work scheme.
- Enhanced paternity leave.
- Employee of the Month Awards.
- Yammer monthly lottery.
- Regular ad-hoc monetary recognition.
- Paid DBS application.
- Access to free online training.
What will we expect in return?
- Travel to and from allocated sites within visit cycles provided, and/or as required.
- Patrol and monitor car parks, ensuring the car park is tidy and clean at all times.
- Maintain a professional image when dealing with third parties.
- Issue Parking Charge Notices as and when required, in line with the contraventions set out in the terms and conditions signage within the car park.
- Check if parking equipment is in working order.
- Restock machines with tickets, undertake minor repairs and maintenance of machines and report any faults to the Line Manager.
- Perform preventative maintenance and replenishment of consumables within payment and validation kiosks.
- Improve accessibility for all site users.
- Management of abuse of parking facilities.
- Provide excellent customer services and assist customers as and when required.
- Carry out duties in line with company health and safety policies and follow safe working practices.
- Carry out any other tasks and instructions as and when required.
What do we need from you?
- Have a full UK Driving licence.
- Strong customer service skills.
- Excellent interpersonal/networking skills.
- Good verbal and listening communications skills.
- Effective time management skills.
- Basic IT, literacy and numeracy skills.
- Pro-active and self-motivated.
- Management of own timekeeping and attendance.
- A good understanding of role and requirements of our customers.
- A sensitive and practical approach to enforcement at site.
- An understanding of the diversity of our customers and colleagues.
If you believe you have the skills and experience necessary then please apply on line today.
Mobile Patrol Officer in Gloucester employer: Horizon Parking
Horizon Parking Ltd is dedicated to fostering a supportive and inclusive work environment, where our Mobile Patrol Officers are valued as key contributors to our success. With competitive pay, a company car, and a range of benefits including mental health programmes and opportunities for professional development, we ensure that our employees feel appreciated and empowered. Join us in Gloucester and be part of a forward-thinking team that prioritises integrity, growth, and making a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Patrol Officer in Gloucester
✨Tip Number 1
Familiarise yourself with the core values of Horizon Parking Ltd. Understanding their commitment to honesty, integrity, and making a difference will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight your customer service skills when networking or speaking with current employees. Since the role involves assisting customers, showcasing your ability to handle various situations with sensitivity will make you stand out.
✨Tip Number 3
Make sure to demonstrate your proactive nature and time management skills in conversations. Being able to manage your own time effectively is crucial for a Mobile Patrol Officer, so share examples of how you've successfully done this in past roles.
✨Tip Number 4
If possible, visit some of the car parks managed by Horizon Parking Ltd. This will give you a better understanding of the environment and challenges faced, allowing you to discuss specific insights during your application process.
We think you need these skills to ace Mobile Patrol Officer in Gloucester
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Mobile Patrol Officer. Familiarise yourself with the job description and think about how your skills align with their requirements.
Tailor Your CV:Customise your CV to highlight relevant experience and skills that match the job description. Emphasise your driving qualifications, communication skills, and any previous roles in customer service or security.
Craft a Strong Cover Letter:Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific values of Horizon Parking Ltd that resonate with you, such as integrity and making a difference, and explain how you embody these values.
Proofread Your Application:Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application demonstrates professionalism.
How to prepare for a job interview at Horizon Parking
✨Know the Company Values
Familiarise yourself with Horizon Parking Ltd's core values, such as pride, integrity, and innovation. Be prepared to discuss how your personal values align with theirs and provide examples from your past experiences that demonstrate these qualities.
✨Demonstrate Reliability
As a Mobile Patrol Officer, reliability is key. During the interview, highlight your punctuality and commitment to previous roles. Share specific instances where you went above and beyond to ensure tasks were completed on time.
✨Showcase Communication Skills
Good verbal and listening skills are essential for this role. Practice articulating your thoughts clearly and concisely. You might also want to prepare for scenarios where you need to handle customer interactions or resolve conflicts.
✨Prepare for Practical Questions
Expect questions related to driving regulations and safety protocols, especially regarding the Highway Code. Brush up on relevant legislation and be ready to explain how you would handle various situations while patrolling.
