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- Tasks: Patrol car parks, issue notices, and ensure cleanliness while providing excellent customer service.
- Company: Join Horizon Parking Ltd, a caring car park management company focused on employee growth and innovation.
- Benefits: Earn £12.60/hour, enjoy a company car, bonuses, extra holiday for your birthday, and mental health support.
- Why this job: Be part of a forward-thinking team that values integrity, pride, and making a difference in the community.
- Qualifications: Must have a full UK driving licence, good communication skills, and basic IT literacy.
- Other info: Flexible 40-hour work week with some weekends; apply by 21.5.25!
Horizon Parking Ltd is a car park management company, providing our various services nationwide. We strongly believe that our colleagues are our best asset, they are at the heart of everything we do and as such we aspire to be an Employer of Choice. With our core values built around our beliefs such as having pride in everything we do, aspiring to make a difference, operating with honesty and integrity, and growth through people, innovation, and ideas, we believe we offer a fantastic opportunity to join a growing and forward-thinking company that really cares about you.
What are we looking for?
- A reliable and trustworthy Mobile Patrol Officer, to work in Cardiff & its surrounding areas
- 40 hours per week, spread out over any 5 days of the week (will include some weekend working)
- A qualified driver who must be able to meet the Highway Code eyesight test requirements. Candidates must be able to read a vehicle number plate from a distance of 20 metres (65 feet) in good daylight, as stipulated by UK legislation.
What's in it for you?
- £12.60 per hour - Real Living Wage!
- Company car
- Annual Bonus Scheme.
- Company Sick Pay.
- Additional 1 day's holiday for your birthday week.
- Mental Health and Well Being Programmes (EAP).
- Cycle to Work scheme.
- Enhanced paternity leave.
- Employee of the Month Awards.
- Yammer monthly lottery.
- Regular ad-hoc monetary recognition.
- Paid DBS application.
- Access to free online training.
What will we expect in return?
- Travel to and from allocated sites within visit cycles provided, and/or as required.
- Patrol and monitor car parks, ensuring the car park is tidy and clean at all times.
- Maintain a professional image when dealing with third parties.
- Issue Parking Charge Notices as and when required, in line with the contraventions set out in the terms and conditions signage within the car park.
- Restock machines with tickets, undertake minor repairs and maintenance of machines and report any faults to the Line Manager.
- Perform preventative maintenance and replenishment of consumables within payment and validation kiosks.
- Improve accessibility for all site users.
- Management of abuse of parking facilities.
- Provide excellent customer services and assist customers as and when required.
- Carry out duties in line with company health and safety policies and follow safe working practices.
- Carry out any other tasks and instructions as and when required.
What do we need from you?
- Have a full UK Driving licence.
- Good verbal and listening communications skills.
- Basic IT, literacy and numeracy skills.
- Pro-active and self-motivated.
- Management of own timekeeping and attendance.
- A good understanding of role and requirements of our customers.
- A sensitive and practical approach to enforcement at site.
- An understanding of the diversity of our customers and colleagues.
CLOSING DATE FOR THIS VACANCY IS 21.5.25. If you believe you have the skills and experience necessary then please apply on line today.
Mobile Patrol Officer employer: Horizon Parking
Contact Detail:
Horizon Parking Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Patrol Officer
✨Tip Number 1
Familiarise yourself with the core values of Horizon Parking Ltd. During your interactions, whether in interviews or networking, highlight how your personal values align with theirs, especially around integrity and making a difference.
✨Tip Number 2
Demonstrate your reliability and trustworthiness by sharing specific examples from your past experiences. This could be instances where you successfully managed responsibilities or handled challenging situations while maintaining professionalism.
✨Tip Number 3
Since the role requires good communication skills, practice articulating your thoughts clearly. Engage in conversations with friends or family about customer service scenarios to build your confidence in handling various situations.
✨Tip Number 4
Research the local area of Cardiff and its surrounding regions. Understanding the community and potential challenges in car park management will show your commitment to the role and help you stand out as a knowledgeable candidate.
We think you need these skills to ace Mobile Patrol Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Mobile Patrol Officer. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the job description. Emphasise your driving qualifications, communication skills, and any previous roles in customer service or security.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work for Horizon Parking Ltd and how you embody their core values.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Horizon Parking
✨Show Your Reliability
As a Mobile Patrol Officer, reliability is key. Be prepared to discuss your previous experiences that demonstrate your trustworthiness and punctuality. Share examples of how you've managed your time effectively in past roles.
✨Understand the Company Values
Horizon Parking Ltd values honesty, integrity, and making a difference. Familiarise yourself with these core values and think about how your personal values align with them. Be ready to provide examples of how you've embodied these principles in your work.
✨Demonstrate Customer Service Skills
Excellent customer service is crucial for this role. Prepare to discuss situations where you've successfully assisted customers or resolved conflicts. Highlight your communication skills and your ability to handle diverse customer needs.
✨Know the Legal Requirements
Since the role involves driving and compliance with the Highway Code, ensure you understand the legal requirements for drivers in the UK. Be ready to discuss your driving experience and how you maintain safety and compliance while on duty.
