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- Tasks: Patrol car parks, ensure cleanliness, and provide excellent customer service.
- Company: Join Horizon Parking Ltd, a forward-thinking car park management company.
- Benefits: Earn £12.60/hour, enjoy 22 days holiday, and access health care cash back.
- Why this job: Be part of a team that values integrity and growth while making a difference.
- Qualifications: Must have a full UK driving licence and strong customer service skills.
- Other info: Dynamic role with opportunities for recognition and professional development.
Horizon Parking Ltd is a car park management company, providing our various services nationwide.
We strongly believe that our colleagues are our best asset, they are at the heart of everything we do and as such we aspire to be an Employer of Choice. With our core values built around our beliefs such as having pride in everything we do, aspiring to make a difference, operating with honesty and integrity, and growth through people, innovation, and ideas, we believe we offer a fantastic opportunity to join a growing and forward-thinking company that really cares about you.
What are we looking for?
– A reliable and trustworthy Mobile Patrol Officer, to work in Harrow and the surrounding areas
– Someone who has access to their own vehicle (car) and happy to use this for work purposes
– 40 hours per week, spread out over 5 days of the week (will include some weekend working)
– A qualified driver who must be able to meet the Highway Code eyesight test requirements. Candidates must be able to read a vehicle number plate from a distance of 20 metres (65 feet) in good daylight, as stipulated by UK legislation. This is to ensure that all our drivers can perform their duties safely and in compliance with legal standards.
What’s in it for you?
£12.60 – £13.85 per hour – Real Living Wage!
Annual Bonus Scheme.
Statutory Sick Pay.
Additional 1 day’s holiday for your birthday week.
Mental Health and Well Being Programmes (EAP).
Cycle to Work scheme.
Enhanced paternity leave.
Employee of the Month Awards.
Yammer monthly lottery.
Regular ad-hoc monetary recognition.
Paid DBS application.
Access to free online training.
What will we expect in return?
- Travel to and from allocated sites within visit cycles provided, and/or as required.
- Patrol and monitor car parks, ensuring the car park is tidy and clean at all times.
- Maintain a professional image when dealing with third parties.
- Issue Parking Charge Notices as and when required, in line with the contraventions set out in the terms and conditions signage within the car park.
- Restock machines with tickets, undertake minor repairs and maintenance of machines and report any faults to the Line Manager.
- Perform preventative maintenance and replenishment of consumables within payment and validation kiosks.
- Improve accessibility for all site users.
- Management of abuse of parking facilities.
- Provide excellent customer services and assist customers as and when required.
- Carry out duties in line with company health and safety policies and follow safe working practices.
- Carry out any other tasks and instructions as and when required.
What do we need from you?
- Have a full UK Driving licence.
- Have access to your own vehicle
- Good verbal and listening communications skills.
- Basic IT, literacy and numeracy skills.
- Pro‑active and self‑motivated.
- Management of own timekeeping and attendance.
- A good understanding of role and requirements of our customers.
- A sensitive and practical approach to enforcement at site.
- An understanding of the diversity of our customers and colleagues.
If you believe you have the skills and experience necessary then please apply on line today.
CLOSING DATE FOR THIS VACANCY WILL BE FRIDAY 23RD JANUARY
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Mobile Patrol Officer employer: Horizon Parking
Contact Detail:
Horizon Parking Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Patrol Officer
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Horizon Parking Ltd. Understand their values and how they treat their employees. This will help you connect with them during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Mobile Patrol Officer, you'll be dealing with the public regularly. Think of scenarios where you might need to handle difficult situations or provide excellent service. Role-playing these situations can really boost your confidence.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional for your interview. Even if the job is more hands-on, showing that you take pride in your appearance can reflect your attitude towards the role.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start. Plus, it’s super easy to do!
We think you need these skills to ace Mobile Patrol Officer
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Mobile Patrol Officer role. Highlight your relevant experience and skills that match the job description. This shows us that you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to understand your qualifications and motivations.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Horizon Parking
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Mobile Patrol Officer. Familiarise yourself with the job description and think about how your skills align with their requirements. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since strong customer service skills are crucial for this position, prepare examples from your past experiences where you've successfully dealt with customers. Think about situations where you resolved issues or provided excellent service, as this will demonstrate your ability to handle interactions professionally.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. Even though the role involves being on the move, showing up well-presented will reflect your commitment to maintaining a professional image, which is key for a Mobile Patrol Officer.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the company culture, training opportunities, or how success is measured in the role. Asking insightful questions shows that you're engaged and serious about the position, making you stand out as a candidate.
