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- Tasks: Patrol car parks, ensure cleanliness, and provide excellent customer service.
- Company: Join Horizon Parking Ltd, a real Living Wage employer that values its people.
- Benefits: Earn £12.60/hour, enjoy 22 days holiday, and access health care cash back.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Full UK driving licence and strong customer service skills required.
- Other info: Dynamic role with opportunities for growth and recognition.
WE ARE A REAL LIVING WAGE EMPLOYER!
Horizon Parking Ltd is a car park management company, providing our various services nationwide.
We strongly believe that our colleagues are our best asset, they are at the heart of everything we do and as such we aspire to be an Employer of Choice. With our core values built around our beliefs such as having pride in everything we do, aspiring to make a difference, operating with honesty and integrity, and growth through people, innovation, and ideas, we believe we offer a fantastic opportunity to join a growing and forward‑thinking company that really cares about you.
What are we looking for?
- A reliable and trustworthy Mobile Patrol Officer, to work in Bournemouth & its surrounding areas
- 40 hours per week, spread out over any 5 days of the week (will include some weekend working)
- A qualified driver who must be able to meet the Highway Code eyesight test requirements. Candidates must be able to read a vehicle number plate from a distance of 20 metres (65 feet) in good daylight, as stipulated by UK legislation. This is to ensure that all our drivers can perform their duties safely and in compliance with legal standards.
What\’s in it for you?
- £12.60 per hour – Real Living Wage!
- Company car
- Annual Bonus Scheme.
- Penfold Pension.
- Company Sick Pay.
- 22 days holiday plus bank holidays.
- Additional 1 day\’s holiday for your birthday week.
- Health care cash back scheme.
- Mental Health and Well Being Programmes (EAP).
- Employee discount scheme.
- Cycle to Work scheme.
- Enhanced paternity leave.
- Employee of the Month Awards.
- Yammer monthly lottery.
- Regular ad‑hoc monetary recognition.
- Paid DBS application.
- Access to free online training.
What will we expect in return?
- Travel to and from allocated sites within visit cycles provided, and / or as required.
- Patrol and monitor car parks, ensuring the car park is tidy and clean at all times.
- Maintain a professional image when dealing with third parties.
- Issue Parking Charge Notices as and when required, in line with the contraventions set out in the terms and conditions signage within the car park.
- Check if parking equipment is in working order.
- Restock machines with tickets, undertake minor repairs and maintenance of machines and report any faults to the Line Manager.
- Perform preventative maintenance and replenishment of consumables within payment and validation kiosks.
- Improve accessibility for all site users.
- Management of abuse of parking facilities.
- Provide excellent customer services and assist customers as and when required.
- Carry out duties in line with company health and safety policies and follow safe working practices.
- Carry out any other tasks and instructions as and when required.
What do we need from you?
- Have a full UK Driving licence.
- Strong customer service skills.
- Excellent interpersonal / networking skills.
- Good verbal and listening communications skills.
- Effective time management skills.
- Basic IT, literacy and numeracy skills.
- Pro‑active and self‑motivated.
- Management of own timekeeping and attendance.
- A good understanding of role and requirements of our customers.
- A sensitive and practical approach to enforcement at site.
- An understanding of the diversity of our customers and colleagues.
CLOSING DATE FOR THIS VACANCY IS 10.11.25
If you believe you have the skills and experience necessary then please apply on line today.
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Mobile Patrol Officer employer: Horizon Parking
Contact Detail:
Horizon Parking Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Patrol Officer
✨Tip Number 1
Get to know the company! Research Horizon Parking Ltd and their values. When you understand what they stand for, you can tailor your approach during interviews and show them you're a perfect fit.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. A friendly chat can go a long way in making a lasting impression and might even get you a referral.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and time management. Role-play with a friend to boost your confidence and nail that interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Horizon Parking Ltd.
We think you need these skills to ace Mobile Patrol Officer
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Mobile Patrol Officer role. Highlight your relevant experience and skills that match what we’re looking for, like customer service and time management. It shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Horizon Parking
✨Know Your Stuff
Before the interview, make sure you understand the role of a Mobile Patrol Officer. Familiarise yourself with the job description and think about how your skills align with their requirements. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves interacting with the public, be prepared to discuss your customer service experience. Think of specific examples where you've gone above and beyond for customers. This will demonstrate your strong interpersonal skills and your ability to handle various situations effectively.
✨Dress the Part
Even though it’s a patrol officer role, first impressions matter! Dress smartly and professionally for your interview. This shows that you take the opportunity seriously and respect the company’s values of professionalism and integrity.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
