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- Tasks: Provide expert advice on parking enquiries and assist with data protection processes.
- Company: Horizon Parking Ltd, a leading car park management company in the UK.
- Benefits: £26,500 salary, annual bonus, 23 days holiday, and health care cash back scheme.
- Other info: Enjoy a dynamic work environment with opportunities for growth and recognition.
- Why this job: Join a supportive team and make a real difference in data protection and customer service.
- Qualifications: 3 years admin experience, attention to detail, and strong communication skills.
The predicted salary is between 26500 - 26500 £ per year.
Horizon Parking Ltd is a car park management company, providing services nationwide.
A reliable and trustworthy Escalations and Legal Recovery Specialist to work in our head office in Chelmsford. 35 hours per week, from Monday to Friday.
What's in it for you?
- £26,500 per annum
- Annual Bonus Scheme
- Salary Sacrifice Pension Scheme
- Company Sick Pay (after 12 months service)
- 23 days holiday plus bank holidays
- Additional 1 day holiday for your birthday week
- Health care cash back scheme
- Mental Health and Well Being Programmes (EAP)
- Employee discount scheme
- Cycle to Work scheme
- Enhanced paternity leave
- Employee of the Month Awards
- Yammer monthly lottery
- Regular ad-hoc monetary recognition
- Paid DBS application
- Access to free online training
What will we expect in return?
- On a daily basis you will be giving advice to members of the public for any parking related enquiries.
- You’ll be assisting with filtering and responding to email enquiries regarding Data Protection Process and respond to requests from individuals exercising their rights under data protection legislation.
- Assisting with responses to data enquiries from the police, Clients, and other relevant authorities.
- Assisting with collating cases to pursue through the legal process.
- Assisting with correspondence on behalf of the Data Protection Team when required.
- Ability to remain focused throughout the day.
- Promote a culture of compliance, control, and transparency in handling personal data by working with internal and external stakeholders.
- Process and respond to requests from individuals exercising their rights under data protection legislation after appropriate training.
- Liaising with external legal and debt providers where required.
- Assistance with management of existing team where required.
- Assisting Customer Services with responses to complaints where required.
- Assistance with preparation of evidence packs for Independent Appeals assessments when required.
What do we need from you?
- At least 3 year's general administrative experience, preferably with relevant industry experience or experience with Data Protection.
- Excellent attention to detail.
- Ability to prioritise, manage time and work well under pressure.
- Good written communication skills.
- Ability to make decisions based on evidence provided.
- Calm and helpful attitude.
- Ability to multi-task.
- Following company processes throughout each of the roles.
- Computer literate. Proficient in Word, Excel, Microsoft Outlook.
Escalations And Legal Recovery Specialist in Essex employer: Horizon Parking
Contact Detail:
Horizon Parking Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Escalations And Legal Recovery Specialist in Essex
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Horizon Parking Ltd and understanding their values. Tailor your answers to show how your experience aligns with their needs, especially around data protection and customer service.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build confidence. Focus on articulating your experience clearly, especially your administrative skills and attention to detail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Escalations And Legal Recovery Specialist in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Escalations and Legal Recovery Specialist role. Highlight your relevant experience, especially in data protection and administrative tasks. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Horizon Parking Ltd. Be sure to mention your attention to detail and ability to handle pressure, as these are key for this role.
Showcase Your Communication Skills: Since you'll be giving advice and responding to enquiries, it's crucial to demonstrate your written communication skills. Keep your application clear and concise, and make sure there are no typos or errors – we love attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the latest updates about your application status. Plus, it’s super easy!
How to prepare for a job interview at Horizon Parking
✨Know Your Stuff
Make sure you understand the ins and outs of data protection legislation and how it applies to parking management. Brush up on relevant laws and be ready to discuss how your experience aligns with the role's requirements.
✨Showcase Your Communication Skills
Since you'll be advising the public and liaising with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail. Bring examples of past work where your attention to detail made a difference, whether it was in administrative tasks or handling sensitive information.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle complaints. Think of scenarios from your past experiences where you successfully navigated challenges, particularly in customer service or legal contexts.