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- Tasks: Provide expert advice on parking enquiries and assist with data protection requests.
- Company: Join Horizon Parking Ltd, a caring and innovative car park management company.
- Benefits: Enjoy a competitive salary, annual bonus, and 23 days holiday plus your birthday off.
- Other info: Access free online training and enjoy employee recognition programmes.
- Why this job: Make a real difference in a supportive environment while developing your skills.
- Qualifications: 3 years of admin experience, attention to detail, and strong communication skills required.
The predicted salary is between 26500 - 26500 £ per year.
Horizon Parking Ltd is a car park management company, providing our various services nationwide. We strongly believe that our colleagues are our best asset; they are at the heart of everything we do and as such we aspire to be an Employer of Choice. With our core values built around our beliefs such as having pride in everything we do, aspiring to make a difference, operating with honesty and integrity, and growth through people, innovation, and ideas, we believe we offer a fantastic opportunity to join a growing and forward-thinking company that really cares about you.
What are we looking for?
- A reliable and trustworthy Escalations and Legal Recovery Specialist to work in our head office in Chelmsford.
- 35 hours per week, from Monday to Friday.
What’s in it for you?
- £26,500 per annum
- Annual Bonus Scheme
- Salary Sacrifice Pension Scheme
- Company Sick Pay (after 12 months service)
- 23 days holiday plus bank holidays
- Additional 1 day’s holiday for your birthday week
- Health care cash back scheme
- Mental Health and Well Being Programmes (EAP)
- Employee discount scheme
- Cycle to Work scheme
- Enhanced paternity leave
- Employee of the Month Awards
- Yammer monthly lottery
- Regular ad-hoc monetary recognition
- Paid DBS application
- Access to free online training
What will we expect in return?
- On a daily basis you will be giving advice to members of the public for any parking related enquiries.
- You’ll be assisting with filtering and responding to email enquiries regarding Data Protection.
- Process and respond to requests from individuals exercising their rights under data protection legislation.
- Assisting with responses to data enquiries from the police, Clients, and other relevant authorities.
- Assisting with collating cases to pursue through the legal process.
- Assisting with correspondence on behalf of the Data Protection Team when required.
- Ability to remain focused throughout the day.
- Promote a culture of compliance, control, and transparency in handling personal data by working with internal and external stakeholders.
- Liaising with external legal and debt providers where required.
- Assistance with management of existing team where required.
- Assisting Customer Services with responses to complaints where required.
- Assistance with preparation of evidence packs for Independent Appeals assessments when required.
What do we need from you?
- At least 3 year’s general administrative experience, preferably with relevant industry experience or experience with Data Protection.
- Excellent attention to detail.
- Ability to prioritise, manage time and work well under pressure.
- Good written communication skills.
- Ability to make decisions based on evidence provided.
- Calm and helpful attitude.
- Ability to multi-task.
- Following company processes throughout each of the roles.
- Computer literate. Proficient in Word, Excel, Microsoft Outlook.
If you believe you have the skills and experience necessary, then please apply online today.
Escalations and Legal Recovery Specialist in Chelmsford employer: Horizon Parking
Contact Detail:
Horizon Parking Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Escalations and Legal Recovery Specialist in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Horizon Parking Ltd and understanding their values. Show them you’re not just another candidate; demonstrate how your skills align with their mission of honesty and integrity.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to data protection and customer service. We want you to feel confident and ready to showcase your expertise!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Horizon Parking Ltd.
We think you need these skills to ace Escalations and Legal Recovery Specialist in Chelmsford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your administrative experience and any relevant work with data protection to show us you’re the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about the role and how your values align with ours. Mention specific examples from your past that demonstrate your attention to detail and ability to handle pressure.
Showcase Your Communication Skills: Since good written communication is key for this role, make sure your application is clear and concise. Avoid jargon and keep it professional yet friendly – we want to see your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at Horizon Parking
✨Know Your Stuff
Before the interview, make sure you understand Horizon Parking Ltd's core values and services. Familiarise yourself with their approach to customer service and data protection. This will help you demonstrate that you align with their mission and can contribute positively to their team.
✨Showcase Your Experience
Highlight your administrative experience and any relevant industry knowledge during the interview. Be ready to discuss specific examples where you've successfully managed data protection enquiries or legal processes. This will show that you have the practical skills they’re looking for.
✨Demonstrate Attention to Detail
Given the nature of the role, it's crucial to exhibit your attention to detail. Bring along examples of your work that required precision, such as reports or correspondence. This will reassure them that you can handle sensitive information accurately and responsibly.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest in the role but also helps you gauge if Horizon Parking Ltd is the right fit for you. Plus, it’s a great way to engage with your interviewers!